Question
How do I refresh the Update Package for Patch Management 7.0?

Answer
 

   1.    Go to the Patch Remediation Center:

Console > Actions > Software > Patch Remediation Center

·         Right click the Bulletin and select Disable

·         Right click the Bulletin and select 'Stage' or 'Download Packages' 

o    Watch the Altiris Log Viewer from the server to be ensure the download process is complete:

§  Recreate the Software Update Task if needed

o    Note: skip the ‘stage’ / 'Download Packages' process and follow through the rest of the article if trying to completely refresh the Package to download and replicate to the Package Servers

   2.    Delete the Resources of the Bulletin(s) that may be corrupt or incomplete:

Console > Manage > Organizational Views > Default > All Resources > Package > Software Package

·         Delete the listed updates for the Bulletin(s) from this table

o    This will remove the correlation to the database and allow for a fresher package download

     3.    Physically delete the Software Update Package Download from the hard drive:

Console > Settings > All Settings > Software > Patch Management > Core Services - shows the current location for Package Download

·         Default is at C:\Program Files\Altiris\Patch Management\Packages\Updates

o    Delete all affected packages and make any changes to the download location if needed to be redirected to an alternate drive

   4.    With the Bulletin disabled, the resources for the update wiped from the data base and the packages deleted, or if the download location was changed, they will need to be recreated:

Console > Actions > Software > Patch Remediation Center

·         Right clicked the Bulletin and selected 'Stage' or 'Download Packages'

   5.    Moving forward – This setting will need to be enabled if the download location is changed and there are update packages existing on the old path:

Manage > Jobs and Tasks > System Jobs and Tasks > Software> Patch Management > Check Software Update Package Integrity 

·         Enable: Relocate existing packages if default Software Update Package location has changed?

o    Moves the location for existing packages if the download location for packages have changed as set on the Patch Management Core Solution