Viewing and changing completed jobs

You can view detailed job-related properties for each job that has been processed. For some jobs, you can right-click the job and choose to retry the job, or choose to configure a custom error-handling rule for the error that the job failed with.

Errors that are reported in the job log contain hyperlinks that you can click to go to the Symantec Technical Support Web site.

The Job History dialog box contains two tabs: Job History and Job Log. The Job History tab provides summary information for the job. The Job Log tab provides job and file statistics. Most job logs display in HTML format. However, some logs may display in text.

To view completed job properties

1. On the navigation bar, click Job Monitor.

2. On the Job list tab, in the Job History pane, select the completed job that you want to view.

3. In the task pane, under General Tasks, click Properties.

   The Job History dialog box appears. Click Expand All to view all the information contained in the topics. Click Collapse All to hide the information in the topics.

   The Job History tab provides the following job summary and set detail information:

   Previous	Click this to display the job history of the previous job that was run as part of this recurring job.
   Next	Click this to display the job history of the next job that was run as part of this recurring job.
   Job name	Job name entered during job configuration.
   Job type	Type of operation that was performed (Archive, Backup, Catalog, Restore, Verify).
   Job status	Status of the operation.
   Job log	File name and location of the job log.
   Server name	Media server that processed the job.
   Selection list name	Selection list processed in the job.
   Device Name	Name of the device that processed the job.
   Target name	Name of the device selected during job configuration.
   Media set name	Name of the media set that processed the job.
   All Media Used	Lists all the media that was used to process the job.
   Byte count	Number of bytes processed.
   Job rate	Amount of data backed up per minute for the entire job.
   Files	Total number of files processed.
   Directories	Total number of directories processed.
   Skipped files	Number of files skipped during the operation.
   Corrupt files	Number of corrupt files encountered during the operation.
   Files in use	Number of open files encountered during the operation.
   Original start time	Time the job was submitted for processing.
   Job started	Time the operation started.
   Job ended	The time the operation ended.
   Elapsed time	Length of time the operation took.
   Set type	Type of operation that was performed on the media set (Archive, Backup, Catalog, Restore, Verify).
   Set status	Status of the operation.
   Set description	Job name entered during job configuration.
   Resource name	Name of the resource for the job.
   Logon account	Name of the logon account that was used for the job.
   Encryption key	Indicates if an encryption key was used for the job.
   Error	If an error occurred, the error code is displayed. Click the Job Log. To locate where the error occurred in the Backup Set Detail Information, click the error text. Then, if additional information on an error is available, click the Unique Message Identifier in the blue hyperlink to go to the Symantec Technical Support Web site. See Linking from the job log to the Symantec Technical Support Web site. After you click OK and exit the log, right-click the job in the Job History pane, and then click Error-Handling. The Error-Handling Rule Settings dialog box is displayed. Using this dialog box, you can enable retry options and final job disposition for jobs when this error occurs. See Error-handling rules.
   Agent used	Indicates if the Backup Exec agent was used during the operation.
   Advanced Open File Option used	Indicates if the Advanced Open File Option was used during the operation.
   Start time	Time the operation started.
   End time	Length of time the operation took.

   
   

4. Click Job Log to view detailed information about the job.

   The job log is in an HTML format. Click Expand All to view all the information in the topics or Collapse All to hide the information in the topics.

   The Job Log tab provides the following information, depending on the type of operation:

   Job Information	Displays the job server, job name, the date and time the job started, the type of job, and the job log name.
   Device and Media Information	Displays the drive name, media label, the overwrite protection and append periods, and the media set that this job was targeted to.
   Utility Job Information	Displays information about the slot, bar code, media label, status, and device that the utility job was processed on. See About creating utility jobs to help manage devices and media.
   Job Completion Status	Displays the job end time, completion status, error codes, error description, and error category. The job completion section is green, orange, or red, depending on the job status. See Completed job statuses.
   Errors	Displays a detailed description of the errors encountered during job processing. The errors are grouped by set and labeled. The label includes the operation and destination resource name for that set. The error section is red in the job log. To locate where the error occurred in the Backup Set Detail Information, click the error text. Then, if additional information on an error is available, click the underlined error code number to go to the Symantec Technical Support Web site.
   Exceptions	Displays a detailed description of the minor errors encountered during job processing. The exceptions section is orange in the job log.
   NDMP Log	Provides details about the NDMP environment variables that were selcted for an operation and about duplicate sets for NDMP.

   
   

5. Click Save As to save the job history or job log under a different name or in a different location.

6. Click Print if you want to print the job history or job log; however, you must have a printer attached to your system and configured in order to print the report.

7. Click Find to search for a word in the job history.

8. Click Close to close the log.

   Completed job statuses

   Configuring default job log options