Restoring a mailbox

Article:HOWTO13577  |  Created: 2008-01-05  |  Updated: 2013-10-17  |  Article URL http://www.symantec.com/docs/HOWTO13577
Article Type
How To


Environment


Restoring a mailbox

A restored mailbox consists of all of the email that was contained in a user's mailbox when the recovery point was created. A recover mailbox is saved on the disk as a PST file.

You can use Microsoft Outlook to open and view the contents of the file. After a restored mailbox has been opened in Outlook, you can then drag email or folders back to their original locations.

Note:
In many cases, it is easier to restore a user's entire mailbox than find a single message.

To restore a mailbox

  1. Launch the Granular Restore Option.

  2. Open the recovery point for the last known time that the mail was present on the server.

  3. Click the Exchange Mail tab.

  4. From the list of mailboxes, select the mailbox you want to restore, and then click Restore.

  5. Select the folder where you want to place the restored mailbox, and then click OK.

    Note:
    If the size of the mailbox is large, you may want to copy it to a shared folder.


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Article URL http://www.symantec.com/docs/HOWTO13577


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