About configuring Backup Exec Retrieve

Article:HOWTO13585  |  Created: 2008-01-05  |  Updated: 2013-10-17  |  Article URL http://www.symantec.com/docs/HOWTO13585
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About configuring Backup Exec Retrieve

The figure describes the sequence of tasks and processes that must occur before users can retrieve their own files with Backup Exec Retrieve.

Figure: Configuring Backup Exec Retrieve

Configuring Backup Exec Retrieve

Configuring Backup Exec Retrieve

  1. Indexing Server

    You must install (by way of an Easy Installer) the Indexing Server on Windows Server 2003. The Indexing Server creates a table of contents of all files that are inside the recovery point.

    The Indexing Server can only be installed on Windows Server 2003/2003 R2 editions. You cannot install an Indexing Server on Windows 2000/XP/Vista.

    See Downloading an Easy Installer by end users.

    See Deploying an Easy Installer by administrators.

  2. Recovery point destination server

    At the time you create the destination, it is recommended that you specify a location (a network share) other than the server where the Indexing Server is installed to reduce performance impact. In the same dialog box, check Enable Backup Exec Retrieve indexing and specify a computer that has the Indexing Server installed on it.

    See Creating recovery point destinations.

    Enable indexing for the backup destination as well as for the job. If indexing is not enabled, indexing does not occur. Entries are removed from the index for all jobs, even if the job setting is to index. To enable indexing from any page, on the Tools menu, click Options. Select the Index Server, and then click Edit.

  3. Create backup job

    At the time you create the backup job, select the network share that you chose as the destination for the recovery points. In the Options dialog box, make sure you check Enable search engine support for Google Desktop and Backup Exec Retrieve.

    See Creating a backup job.

  4. Assign backup job to client computers

    Assign the backup job to computers and groups with users who can benefit from retrieving their own files from recovery points.

    See Assigning a backup job to computers or groups.

  5. Recovery points are created

    The backup job creates recovery points and stores them at the chosen destination.

  6. Indexing of recovery points

    The Indexing Server creates indexes of the files inside recovery points at the destination.

    Indexing is a resource-intensive operation that you should consider when you plan for deployment. The indexing load is at its peak while indexing base recovery point images, such as the first time a storage location is indexed. A relatively smaller load is experienced when subsequent incremental recovery points are indexed. To provide precise guidance for the number of client computers that a single server can index is not feasible. The actual impact of indexing on a computer varies based on many factors. Those factors include the hardware configuration, the amount of data being indexed, and whether the data resides on local storage or a network share. However, until you can examine the actual performance in your specific installation, you should plan for indexing to take minutes for each base image and seconds for each incremental image.

  7. Backup Exec System Recovery Manager server

    The indexing results are sent to the Backup Exec System Recovery Manager server. You can view events, logs, and edit your server information. Click Tools > Options. Select a server name to make changes or to view the server's log file.

  8. Users retrieve files

    When users need to retrieve files, they go to the Backup Exec Retrieve Web page, search for the files, and then download them.

    Non-administrator type users only see files in their Documents and Settings folders for which they are an administrator. They do not see all of the drives and files such as C$, even if they have file permissions. They would only see files from the root level down if they have shared access to those files. Also, non-administrator type users only see the Documents and Settings folder if they have ever logged onto the computer that was backed up, and they are administrators on that server.

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