Setting client options for computers

Article:HOWTO13699  |  Created: 2008-01-05  |  Updated: 2013-10-17  |  Article URL http://www.symantec.com/docs/HOWTO13699
Article Type
How To


Environment


Setting client options for computers

You can set a variety of options that affect one computer or entire groups of computers.

Warning:
If you select multiple computers or one or more computer groups, all of the client options that are currently set in the Client Options dialog box are default settings only. Unlike when you select one computer, these settings do not reflect the current state of the multiple computers or groups. Any changes you make to these settings affect all of the computers or computer groups that you have selected. Changes are made on a page-by-page basis only.

To set client options for computers

  1. On the Manage page, do one of the following:

    • In the right pane, on the Computers tab, select one computer name in the table.

    • In the right pane, on the Computers tab, select two or more computer names in the table.

    • In the right pane, on the Groups tab, select one or more group names in the table.

  2. On the Tasks menu, click Client Options.

  3. To edit the setting, in the left pane, click the name of the option.

    Performance

    Adjust the operation speed of Backup Exec System Recovery during the creation of a recovery point by dragging the slider bar to the left or to the right. By reducing the operation speed of Backup Exec System Recovery, you can improve the performance of other software programs that may be running on the client computer. When Backup Exec System Recovery (with a user interface) is installed, the throttle value that you set in Backup Exec System Recovery Manager takes precedence over the throttle value that a remote user may set..

    If you save recovery points to a network storage location, you can also set a network throttle value by specifying the maximum number of kilobytes per second (200-1048576) of recovery point data that is transferred over the network. If your network has limited bandwidth, you can enable network throttling during a recovery point to help reduce network traffic.

    Tray Icon

    Choose to show or hide the Backup Exec System Recovery system tray icon on client computers. Hiding the tray icon is useful for the following reasons:

    • You want the actions of the Backup Exec System Recovery to remain invisible to the user

    • You do not want to add another icon to the system tray of the client computer

    • You want users to avoid having any intervention with Backup Exec System Recovery on critical computers such as production servers

    Backup Exec System Recovery and Management Control must already be installed on the computer.

    You can choose the level of messages that you want the remote user to see, regardless of whether the system tray icon is visible or hidden.

    Management Control

    Choose how you want the Backup Exec System Recovery Manager server to communicate securely with client computers with one of the following methods:

    • Specify the secure Management Control port (checked by default)

      The default port is 763. This is the default secure port used by Backup Exec System Recovery Manager to ask the Management Control component to communicate with the server regarding backup jobs, the status of recovery points, and each computer's current state.

      To specify an alternate port for Management Control other than the default 763, the following must occur:

     
    • Client polling interval

      The default value is 60 minutes. The client computer contacts the Backup Exec System Recovery server at recurring intervals for job information or status updates.

     
    • Specify the IP address that Management Control uses to contact the server

      Check this option if the server computer has two or more network interface controllers (NICs), and then select the IP address that you want to use from the list.

     
    • Publish progress

      The default interval is 5 percent. Check this option to publish the progress of a job at a specified percentage interval. For example, if you specified 10 (the default), the job updates the console display after each 10 percent of the job's completion on the client computer. Specifying a higher percentage does not update the job progress as frequently in the console, but it may improve performance in the console interface.

      If Publish progress is unchecked, no job progress is published to the console. Instead, an entry for the job appears on the Monitor page. When the job finishes, the entry is removed.

     
    • Upload log files

      If you are logged on in the role of System Admin, you can check this option to upload Backup Exec System Recovery and Management Control log files for availability and viewing from the console. If you uncheck this option, no log files are published. This may improve the performance of the Backup Exec System Recovery Manager server and network on which it is running.

      • Verbose logging

        This option is unchecked by default. Verbose logging is a client computer logging mode that records very detailed information not found in a traditional logging mode. A verbose log tracks all low-level job changes and settings applied to the client computer by Backup Exec System Recovery Manager and also from Backup Exec System Recovery as jobs are run.

        Because verbose logging increases the size of the log file, it takes more time to upload it to the Backup Exec System Recovery Manager server for viewing in the console. Verbose logging may also impact client computer performance. You should only check this option if you need further assistance with diagnosing or troubleshooting an error.

    See Editing connectivity settings.

    Log File

    Choose from the following log file options:

    • Priority Level

      Choose the minimum priority level and error message types that you want logged to a file regarding Backup Exec System Recovery on the client computer.

    • Log file location

      Specify the path that you want to use for storing log files.

    • Maximum file size

      You can also specify the maximum file size of the log file. When the maximum file size is reached, the log file is renamed (*.old). A new log is started and the original file name is used.

    Event Log

    Choose the minimum priority level and error message types that you want added to the Windows application log regarding Backup Exec System Recovery on the client computer.

    SMTP E-mail

    You can configure a user to receive SMTP email notification messages.

    Choose the minimum priority level and error message types that you want sent regarding Backup Exec System Recovery on the client computer.

    In the From text box, type the email address of the user from whom the notification message is sent.

    In the To text box, type the email address of the recipient to whom the notification message is sent. For example, name@company.com

    Type the name of an SMTP mail server (for example, smtpserver.domain.com or server1) on which you have a valid user account. Backup Exec System Recovery Manager does not check the server name or the email address for validity.

    You can increase the security of the email being sent by specifying an authentication level (Basic or NTLM), and a user name and password. Anonymous authentication does not require a user name and password.

    You must have an SMTP-compliant email system, such as a POP3 mail server, to receive notification messages.

    You can configure a user to receive SMTP email notification messages.

    Choose the minimum priority level and error message types that you want sent regarding Backup Exec System Recovery on the client computer.

    In the From text box, type the email address of the user from whom the notification message is sent.

    In the To text box, type the email address of the recipient to whom the notification message is sent. For example, name@company.com

    Type the name of an SMTP mail server (for example, smtpserver.domain.com or server1) on which you have a valid user account. Backup Exec System Recovery Manager does not check the server name or the email address for validity.

    You can increase the security of the email being sent by specifying an authentication level (Basic or NTLM), and a user name and password. Anonymous authentication does not require a user name and password.

    You must have an SMTP-compliant email system, such as a POP3 mail server, to receive notification messages.

    SNMP Trap

    SNMP (Simple Network Management Protocol) is a method by which a network can be monitored from a central location. SNMP-enabled network applications (like Backup Exec System Recovery) report to an SNMP Console. (By default, Backup Exec System Recovery is not enabled to send traps to NMS managers). The console receives messages (traps) from Backup Exec System Recovery regarding specified status and error conditions.

    In order to receive SNMP traps from Backup Exec System Recovery, you must install and configure the Windows SNMP system service.

    Choose the minimum priority level and error message types that you want trapped regarding Backup Exec System Recovery on the client computer. You can also select the version of SNMP traps to be sent (V1 or V2).

    Configure FTP

    File transfer protocol , or FTP, is the simplest and most secure way to copy files over the Internet. Backup Exec System Recovery serves as an FTP client to copy your recovery points to a remote FTP server as a secondary backup of your critical data.

    The FTP Configuration dialog box lets you configure FTP settings at a client level to help ensure that recovery points are copied to the FTP server.

    Note:
    FTP configuration settings at this client level override default FTP configuration settings.

    Set the following FTP configuration options for use with Offsite Copy:

    • Passive (Recommended)

      Passive (sometimes written "PASV") mode helps avoid conflicts with security systems. This mode is necessary for some firewalls and routers because when you use passive mode, the FTP client opens the connection to an IP Address and port that the FTP server supplies.

    • Active

      Use Active mode when connections or transfer attempts fail in Passive mode, or when you receive data socket errors. When an FTP client connects using active mode, the server opens a connection to an IP Address and port that the FTP client supplies.

    • Limit connection attempts to

      Specify the number of times Backup Exec System Recovery on the client computer tries to connect to an FTP server before giving up. Backup Exec System Recovery can attempt a maximum of 100 times.

    • Stop trying to connect after

      Specify the number of seconds Backup Exec System Recovery on the client computer tries to connect to an FTP server before giving up. You can specify up to 600 seconds (10 minutes).

    • Default port

      Specify the port of the FTP server that is listening for a connection.

      You should consult the FTP server administrator to be sure that the port you specify is configured to receive incoming data.


  4. Click OK to update the client options.

  5. Click OK.


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Article URL http://www.symantec.com/docs/HOWTO13699


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