Configuring TCP/IP ports for a new installation of Backup Exec System Recovery Manager

Article:HOWTO13723  |  Created: 2008-01-05  |  Updated: 2013-10-17  |  Article URL http://www.symantec.com/docs/HOWTO13723
Article Type
How To


Environment


Configuring TCP/IP ports for a new installation of Backup Exec System Recovery Manager

Use the following method to configure a new installation of Backup Exec System Recovery Manager for communication using port numbers other than the default 8080 and 8443. This method of configuration may also be necessary if you experience problems when you log on to the Backup Exec System Recovery Manager server and you have an installation of Backup Exec 10d or Backup Exec 11d for Windows Servers.

See Configuring TCP/IP ports for an existing managed computer.

About ports used by Backup Exec System Recovery Manager

To configure the TCP/IP ports for a new installation of Backup Exec System Recovery Manager, you must complete the following tasks:

  • Stop the Backup Exec System Recovery Manager Web services.

  • Configure server.xml.

  • Restart Backup Exec System Recovery Manager Web services.

  • Configure the Backup Exec System Recovery Manager console to communicate with the server.

To configure TCP/IP ports for a new installation of Backup Exec System Recovery Manager

  • Install the Backup Exec System Recovery Manager 8.5 server. You must install the Backup Exec System Recovery Manager 8.5 console later in this process.

    Be sure that you remember the folder where you installed the product. The default installation path is C:\Program Files\Symantec\Backup Exec System Recovery.

Stopping Backup Exec System Recovery Manager Web Services

  1. On the Windows taskbar of the Backup Exec System Recovery Manager server, click Start > Run.

  2. In the Open text box, type services.msc, and then click OK.

  3. Under the Name column, click Backup Exec System Recovery Manager Web Services.

  4. Click Action > Stop.

    The Backup Exec System Recovery Manager Web Services are stopped. Leave the Services window open so you can return to it to restart the Web services later.

    Now you must configure the server.xml file.

Configuring server.xml

  1. Open server.xml in Notepad.

    The default path to the file is C:\Program Files\Symantec\Backup Exec System Recovery\Services\tomcat\conf\.

  2. Search for the following line in the file:

    <!-- Define a non-SSL HTTP/1.1 Connector on port 8080 --> <Connector port="8080"

  3. Change the connector port number "8080" to the port number that you want to use for unsecure communication.

  4. Search for the following line in the file:

    <!-- Define a SSL HTTP/1.1 Connector on port 8443 --> <Connector port="8443"

  5. Change the connector port number "8443" to the number that you want to use for secure communication.

  6. Save server.xml with the new port numbers.

    Now you must restart the Backup Exec System Recovery Manager Web services.

Restarting the Backup Exec System Recovery Manager Web Services

  1. Return to the Services window that you opened earlier.

  2. Under the Name column, click Backup Exec System Recovery Manager Web Services.

  3. Click Action > Start.

    Backup Exec System Recovery Manager uses the new ports for secure and insecure communication.

    Now you must configure the Backup Exec System Recovery Manager console to communicate with the server.

Configuring the Backup Exec System Recovery Manager console

  1. Make sure the Backup Exec System Recovery Manager 8.5 console is installed.

  2. Click All Programs > Symantec > Backup Exec System Recovery > Symantec Backup Exec System Recovery Manager.

    Do not log on to the console. If you log on before you finish the configuration of the console, the console does not function correctly.

  3. In the Log on dialog box, click Settings.

  4. Type the new secure port number that you specified earlier.

  5. Click OK.

  6. Finish logging on to the Backup Exec System Recovery Manager console.

    If you are unable to log on to the console (due to a "Connection refused" error), be sure you check that the secure port number used to configure the Backup Exec System Recovery Manager Web services matches the port number that you used to configure the Backup Exec System Recovery Manager console.


Legacy ID



313820


Article URL http://www.symantec.com/docs/HOWTO13723


Terms of use for this information are found in Legal Notices