About network credentials

Article:HOWTO21404  |  Created: 2009-01-29  |  Updated: 2013-10-17  |  Article URL http://www.symantec.com/docs/HOWTO21404
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About network credentials

If you connect to a computer on a network, you must provide the user name and password for network access, even if you previously authenticated to the network. The Backup Exec System Recovery service runs on the local system account.

When you enter network credentials, the following rules apply:

  • If the computer you want to connect to is on a domain, provide the domain name, user name, and password. For example:


  • If you connect to a computer in a workgroup, provide the remote computer name and user name. For example:


  • If you have mapped a drive, you might be required to supply the user name and password again because the service runs in a different context and cannot recognize the mapped drive.

By going to the Tasks menu and selecting Options, you can set a default location. If the default location is a computer on a network, you can click the Edit button and specify the necessary network credentials. Then when you create future backup jobs, the dialog will default to the location you specified. Another option would be to create a specific "backup" user account. Then configure the Backup Exec System Recovery service to use this account.

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