How to prevent un-installing SEPIC from un-installing SEP

Article:HOWTO21606  |  Created: 2010-02-11  |  Updated: 2010-02-11  |  Article URL http://www.symantec.com/docs/HOWTO21606
Article Type
How To


Question
How to prevent un-installing SEPIC from un-installing SEP?

Answer
If you used Altiris NS and SEPIC to rollout the EndPoint 11.0 agent, when you choose to uninstall the Altiris NS agent, the process will also uninstall SEP agent.

The above behavior is working as designed 41707 and to prevent that, remove the registry key "ConnectSEPAgent" from "HKLM\SOFTWARE\Altiris\Altiris Agent\Plugin Objects\Agents\" before you start uninstalling Altiris Agent and/or SEPIC Sub Agent.


Legacy ID



51417


Article URL http://www.symantec.com/docs/HOWTO21606


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