"Product Licence Key" Error Appears When Trying to Install 6.1 clients

Article:HOWTO21681  |  Created: 2010-03-01  |  Updated: 2012-04-25  |  Article URL http://www.symantec.com/docs/HOWTO21681
Article Type
How To



Question
Why do I get a license key error when trying to install 6.1 Symantec Workspace Streaming/ Virtualization and how do I resolve it?

Answer
If you are installing Symantec Workspace Streaming 6.1 agents and getting across a product license key error perform the following:

 
- If 6.1 SP3 server was installed, and no clients are installed, do the following:

1. Go to \awe\launchserv\webapps\launchserv\new\setupCfg.txt
2. Locate this line – SWV.REBOOT=ReallySuppress
3. Underneath the above line paste this line -  SWV.PRODUCT_KEY= your SWV product key.
4. Restart the launch server.

 
- If you already installed the agents and are coming across issues accessing your applications, refer to KB #50847 - http://www.symantec.com/business/support/index?page=content&id=TECH121869

Legacy ID



51720


Article URL http://www.symantec.com/docs/HOWTO21681


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