The following best practices help you use the Desktop Agent effectively:

• Use a local Administrator account to install the Desktop Agent.

• Deploy the Desktop Agent incrementally to reduce the impact on network and file servers. Begin with a small pilot deployment to access the impact and analyze the results.

• Open the Desktop Agent only when you need to restore files or modify selections.

• Ensure that all desktops and laptops that you want to synchronize use the same time settings.

• Set up Microsoft Outlook to deliver email to the server first instead of to a local .pst file.

• Try to schedule backup jobs for times when the desktop or laptop user is not logged on.

The following best practices help you to use the DLO Administration Console:

• Set up profiles to back up only user documents. Do not back up the entire computer.

• Use the option Limit Bandwidth (KB/sec) to minimize network bandwidth issues.

The following best practices help you to get the best performance from DLO:

• Back up a maximum of 400 desktops to a server at one time.

• Use the following guidelines to determine the maximum number of Desktop Agents that a server can support:

  • Use a low-end server to support up to 1,000 desktops.

  • Use a standard server to support up to 1,900 desktops.

  • Use a high-end server to support up to 3,900 desktops.