Configuring automatic responses for alert categories

Article:HOWTO22882  |  Created: 2010-01-01  |  Updated: 2011-05-04  |  Article URL http://www.symantec.com/docs/HOWTO22882
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Configuring automatic responses for alert categories

Automatic responses are useful if you routinely get alerts in the following categories and your responses to the alerts are always the same:

  • Library Insert

  • Media Insert

  • Media Overwrite

  • Media Remove

See About automatic responses for alert categories.

Settings that you configure by using this wizard are overridden if the alert category properties are reconfigured.

To configure automatic responses for alert categories

  1. On the Tools menu, click Wizards>Alert Autoresponse Wizard.

  2. On the Welcome to the Alert Autoresponse Wizard panel, click Next.

  3. On the Configure Library Insert Category panel, select the appropriate options as follows:

    Automatically clear after

    Select the amount of time to display the alert before Backup Exec clears it and moves it to the alert history. When this job queues again, the alert reappears in the Active Alerts view and clears automatically after the time interval elapses.

    Respond with

    This option is not available for the Library Insert alert category.

    Do not autorespond

    Select this to keep this alert in the Active Alerts view until media is added to the library.

  4. Click Next.

  5. On the Configure Media Insert Category panel, select the appropriate options as follows:

    Automatically clear after

    Select the amount of time to display the alert before Backup Exec clears it.

    Respond with

    Do one of the following:

    • Select Yes to acknowledge that the media was inserted.

    • Select No to retry the media insert operation on another tape drive (if multiple tape drives were selected for the job).

    • Select Cancel to cancel this occurrence of the job.

    Do not autorespond

    Select this to keep this alert in the Active Alerts view until media is added to the tape drive.

  6. Click Next.

  7. On the Configure Media Overwrite Category panel, select the appropriate options as follows:

    Automatically clear after

    Select the amount of time to display the alert.

    Respond with

    Do one of the following:

    • Select Yes to overwrite the media automatically.

    • Select No to try other media.

    • Select Cancel to cancel the occurrence of this job.

    Do not autorespond

    Select this to keep this alert in the Active Alerts view until you acknowledge the alert by clicking OK.

  8. Click Next.

  9. On the Configure Media Remove Category panel, select the appropriate options as follows:

    Automatically clear after

    Select the amount of time to display the alert in the Active Alerts view before Backup Exec clears it and moves it to Alert History.

    Respond with

    This option is not available for the Media Remove alert category.

    Do not autorespond

    Select this to keep this alert in the Active Alerts view until you acknowledge the alert by clicking OK.

  10. Click Next.

  11. Read the Alert Autoresponse Summary panel, and then click Next.

  12. On the Completing the Alert Autoresponse Wizard panel, click Finish.


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Article URL http://www.symantec.com/docs/HOWTO22882


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