The following items are required to protect data for Microsoft Exchange, SQL, and Active Directory on virtual machines:

• The virtual machine must be turned on.

• You must enter the appropriate credentials for the virtual machine. Ensure that the credentials for the virtual machine allow access to the VSS-aware applications.

• The media server must be able to connect to the virtual machine using the network name or IP address.

• The Backup Exec Remote Agent for Windows Systems must be installed on the virtual machine.

• The correct number of licenses must be entered for the applications that you want to protect on the virtual machines.

• The operating system on the virtual machine must support VSS.