About the Backup Exec diagnostic application

Article:HOWTO23082  |  Created: 2010-01-01  |  Updated: 2011-05-04  |  Article URL http://www.symantec.com/docs/HOWTO23082
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About the Backup Exec diagnostic application

Backup Exec includes a diagnostic application (Bediag.exe) that gathers information about a Windows computer for troubleshooting purposes. You can run it from the media server, or from a remote computer. This application can be run from within Backup Exec, or it can be run from a command line. The Bediag command line utility is located in the Backup Exec directory on your hard drive (by default, \Program Files\Symantec\Backup Exec).

The type of information collected in the bediag.txt file includes the following:

  • Account groups, account privileges and environment settings.

  • Backup Exec software version and registry information, Backup Exec Agent listing, Windows version information, SCSI hardware configuration, SQL Server information, Driver services information and Windows Services information.

  • Server information, supported shared directories and Windows sockets information.

See Generating a diagnostic file for troubleshooting .

See Generating a diagnostic file on a remote media server.

See Using the command line to generate a diagnostic file for troubleshooting .

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