Requirements for using the Exchange Agent

Article:HOWTO24128  |  Created: 2010-01-01  |  Updated: 2011-06-02  |  Article URL http://www.symantec.com/docs/HOWTO24128
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Requirements for using the Exchange Agent

The media server must meet the following requirements:

Table: Media server requirements for the Backup Exec Exchange Agent

Media server requirements

Description

To support the Exchange Agent

  • A license key for Symantec Backup Exec Microsoft Exchange Server Agent (Exchange Agent) must be entered on the media server.

  • The Backup Exec Remote Agent for Windows Systems (Remote Agent) must be installed on any remote Exchange Server that you want to back up.

  • The media server must have access to the Exchange Server.

    Note:

    To back up Exchange Server 2010, you must install Backup Exec on a Microsoft Windows 2008 SP2 64-bit server or a Microsoft Windows 2008 R2 64-bit server.

  • Symantec recommends that you use a Backup Exec services account that has domain and local administrator rights on the Exchange Server.

To back up Exchange Server 2007/2010

To back up Microsoft Exchange Server 2007/2010, you must install the Exchange Management Tools for Microsoft Exchange Server 2007/2010 on the media server. The management tools on the media server must be the same version or later as the management tools that are on the Exchange Server 2007/2010.

You can install the management tools when you do a custom install of Microsoft Exchange Server 2007/2010. If you install the management tools and Backup Exec together on a media server, install the tools first. If you install Backup Exec before you install the management tools, you must restart the media server when the tools installation is complete.

To support the Backup Exec Resource Discovery feature, which allows detection of new backup resources within a Windows domain

For Exchange 2003, Microsoft Exchange System Manager utility must be installed.

For Exchange 2007/2010, Exchange Management Tools must be installed. You can install both versions of the Exchange Management Tools on the media server.

To back up Exchange data from any node of a Veritas Cluster Server

Microsoft Exchange System Manager utility must be installed on all nodes.

To support Granular Recovery Technology (GRT) for the restore of individual items from Information Store backups

One of the following versions of a Microsoft Windows operating system that supports minifilter drivers must be installed for Microsoft Exchange:

  • Microsoft Windows 2000 Server (with Service Pack 4 and Update Rollup 1 for Service Pack 4)

  • Microsoft Windows Server 2003 (with at least Service Pack 1)

  • Microsoft Windows Server 2003 R2 Editions

  • Microsoft Windows Server 2008 SP2

  • Microsoft Windows Server 2008 R2 Editions

Note:

For Exchange Server 2010, you must use either Microsoft Windows 2008 SP2 or a Microsoft Windows Server 2008 R2.

Devices that you use for GRT-enabled backups may have additional requirements.

See Recommended devices for backups that use Granular Recovery Technology.

See About requirements for jobs that use Granular Recovery Technology.

To support Backup Exec Continuous Protection Server

CPS components must be installed. For information on how to install the CPS components, see the Symantec Backup Exec Continuous Protection Server Administrator's Guide.

See Requirements for installing components for CPS Exchange backup jobs.

The following are requirements for the Exchange Server with the Backup Exec Exchange Agent:

Table: Exchange Server requirements

Exchange Server requirements

Description

To support Exchange Server 2007

Download the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package and install it on Exchange Server 2007.

This package provides support for the following:

  • The restore of individual mailboxes, mail messages, and public folders from an Information Store backup.

  • The collection of catalog information for a backup for which the Granular Recovery Technology option is enabled and the destination device is tape.

You can find this package on the Microsoft Web site.

For operations on all Exchange resources

The user account must be a member of the following groups:

  • The Administrators group

  • The Domain Admins

You must also use the appropriate Exchange server management utility to assign the user account the Exchange Organization Administrators role (2007) or the Exchange Organization Management role (2010).

To support the Granular Recovery Technology option for Exchange Server 2007

You must use the appropriate Exchange server management utility to assign the user account the Exchange Organization Administrators role (2007) or the Exchange Organization Management role (2010).

To support snapshot backups

Use Microsoft Exchange Server that runs on Windows Server 2003 or later.

Note:

To select incremental or differential backup methods, Exchange Server 2003 Service Pack 1 or later must be installed.

To support Backup Exec Continuous Protection Server

CPS components must be installed. For information on how to install the CPS components, see the Symantec Backup Exec Continuous Protection Server Administrator's Guide.

See Requirements for installing components for CPS Exchange backup jobs.

To back up and restore Exchange Server 2010

To back up the databases on a Database Availability Group (DAG) you must install the Remote Agent for Windows Systems on all the servers in the DAG.

To support the Granular Recovery Technology option, you must install Remote Agent for Windows Systems on all Client Access Servers in the site.

See About the Remote Agent for Windows Systems.

Backup Exec does not support the Granular Recovery Technology option when Outlook is installed on the same computer with any of the following:

  • Exchange Server 2003

  • Exchange Server 2007 on a version of Windows earlier than 2003

See the Microsoft Knowledge Base for information about installing Outlook and Exchange Server on the same computer.

See Using resource discovery to search for new resources

See About selecting individual Exchange mailboxes for backup

See About continuous protection for Exchange data


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