Reconfiguring the Symantec Endpoint Protection Manager with a SQL Server database

Article:HOWTO26798  |  Created: 2010-01-08  |  Updated: 2010-01-15  |  Article URL http://www.symantec.com/docs/HOWTO26798
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Reconfiguring the Symantec Endpoint Protection Manager with a SQL Server database

You must know which port SQL Server uses for network communications. You enter this port number when you configure the Symantec Endpoint Protection Manager with a SQL Server database.

See About SQL Server configuration settings.

You need the original encryption password to reinstall the Symantec Endpoint Protection Manager with a SQL Server database. This password should be in your well-formed disaster recovery file. If it is not, you must find someone who knows the password.

To reconfigure the Symantec Endpoint Protection Manager with a SQL Server database

  1. Click Start > Settings > Control Panel > Administrative Tools > Services.

  2. In the Services window, in the right pane, right-click Symantec Endpoint Protection Manager, and then click Stop.

  3. Click Start > Programs > Symantec Endpoint Protection Manager > Database Back Up and Restore.

  4. In the Database Back Up and Restore dialog box, click Restore.

  5. In the prompt, click Yes.

  6. In the Select Backup file dialog box, browse to and select the database to restore, and then click OK.

  7. After the database is restored, click Exit.

  8. Click Start > Programs > Symantec Endpoint Protection Manager > Management Server Configuration Wizard.

  9. On the Welcome panel, check Reconfigure the management server, and then click Next.

  10. Complete the reconfiguration.

    Be sure that your input values match the values that you entered when you installed the Symantec Endpoint Protection Manager. For example, if you created a named instance, be sure to append the instance name to the host name as in host_name\instance_name

  11. Log on to the Symantec Endpoint Protection Manager, and then click Clients.

  12. Right-click each group, and then click Run Command on Group > Update Content.

    If the clients do not respond after about one half hour, restart the clients.

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Article URL http://www.symantec.com/docs/HOWTO26798


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