Eliminating viruses and security risks

Article:HOWTO27280  |  Created: 2010-01-08  |  Updated: 2010-01-15  |  Article URL http://www.symantec.com/docs/HOWTO27280
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Eliminating viruses and security risks

Eliminating virus infections and security risks is a task you can perform either every day or as needed, depending on your network's security status. First, you identify and locate the risks, then decide how to handle them. After you remediate problems, you can update the Computer Status log to show that you have responded to the risks.

For more information about virus troubleshooting, see the following document in the Symantec Knowledge Base: The 5 Steps of Virus Troubleshooting (document ID 2007011014341948).

Table: Steps to eliminate viruses and security risks

Step

Description

Identify any infected client computers, or computers that are at risk

See Identifying the infected and at risk computers.

Determine why the computers are infected or at risk

You can check to make sure that all computers have Symantec Endpoint Protection installed and configured properly.

You can run updates and scans to make sure that you review the most current list of infections and risks.

See Updating definitions and rescanning.

Remediate the infection or the risk

Remediation depends on the type of infection or risk. You can remediate in any of the following ways:



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