Configuring a LiveUpdate Settings policy

Article:HOWTO27359  |  Created: 2010-01-08  |  Updated: 2010-01-20  |  Article URL
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Configuring a LiveUpdate Settings policy

When you add and apply a LiveUpdate Settings policy , you should have a plan for how often you want client computers to check for updates. The default setting is every four hours. You should also know the place from which you want your client computers to check for and get updates. If possible, you want client computers to check for and get updates from the Symantec Endpoint Protection Manager. After you create your policy, you can assign the policy to one or more groups and locations.

Mac clients must get updates from LiveUpdate or manually.

See Using the Intelligent Updater to download antivirus content updates for distribution.

An advanced setting is available to let users manually start LiveUpdate from their client computers. This setting is disabled by default. If you enable this setting, users can start LiveUpdate and download the latest content virus definitions, component updates, and product updates. Depending on the size of your user population, you may not want to let users download all content without previous testing. Additionally, conflicts can occur if two LiveUpdate sessions run simultaneously on client computers. By default, users are not allowed to download product updates from a LiveUpdate server. You can change this setting in the Advanced Settings panel of the LiveUpdate policy.

Users can always run LiveUpdate on Mac clients. You can restrict only Windows clients from running LiveUpdate. Product updates from a LiveUpdate server, however, can be restricted on both Mac and Windows clients. If you restrict product updates from LiveUpdate on a Mac client, you must provide them manually. Mac clients cannot get updates from the management server.

To configure a LiveUpdate Settings policy

  1. In the console, click Policies.

  2. Under View Policies, click LiveUpdate.

  3. On the LiveUpdate Settings tab, under Tasks, click Add a LiveUpdate Settings Policy.

  4. In the Overview pane, in the Policy name box, type a name for the policy.

  5. Under LiveUpdate Policy, click Server Settings.

  6. In the Server Settings pane, under Internal or External LiveUpdate Server, select at least one content distribution method.

    Most organizations should use the default management server. If you select the default management server in an environment that contains Mac and Windows computers, Mac clients get their updates from the default LiveUpdate server.

    See Determining how clients get content.

  7. If you selected Use a LiveUpdate server, under LiveUpdate Policy, click Schedule.

  8. In the Schedule pane, accept or change the scheduling options.

  9. If you selected Use a LiveUpdate server, under LiveUpdate Policy, click Advanced Settings.

  10. Decide whether to keep or change the default settings.

    Generally, you do not want users to modify update settings. You may, however, want to let them manually launch a LiveUpdate session if you do not support hundreds or thousands of clients.

  11. When you have configured your policy, click OK.

  12. In the Assign Policy dialog box, do one of the following:

    • Click Yes to save and assign the policy to a group or location in a group.

    • Click No to save the policy only.

  13. If you clicked Yes, in the Assign LiveUpdate Policy dialog box, check the groups and locations to which to assign the policy, and then click Assign.

    If you cannot select a nested group, that group inherits policies from its parent group, as set on the Policies tab of the Clients page.

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