About updating policies on the clients
|Article:HOWTO27388|||||Created: 2010-01-08|||||Updated: 2010-01-20|||||Article URL http://www.symantec.com/docs/HOWTO27388|
When you configure policies on the management server, you need to get the updated policies downloaded to the clients. In the console, you can configure clients to use either one of the following two update methods:
In either mode, the client takes the corresponding action that is based on the change in the status of the management server. Because it requires a constant connection, push mode requires a large network bandwidth. Most of the time you should set up clients in pull mode.
A heartbeat is the frequency at which client computers upload data such as log entries and download policies. A heartbeat is a protocol that each client uses to communicate with the Symantec Endpoint Protection Manager. The first heartbeat occurs immediately after the client starts. The next heartbeat occurs at the heartbeat frequency that you set.
The heartbeat frequency is a key factor in the number of clients that each Symantec Endpoint Protection Manager can support. If you set a heartbeat frequency to 30 minutes or less, it limits the total number of clients that Symantec Endpoint Protection Manager can support. For deployments of 1,000 clients or more, you should set the heartbeat frequency to the maximum length of time that meets a company’s security requirements. For example, if you want to update security policies and gather logs on a daily basis, then set the heartbeat frequency to 24 hours. Consult Symantec Professional Services and Symantec Enterprise Support to assess the proper configuration, hardware, and network architecture necessary for your network environment.
Article URL http://www.symantec.com/docs/HOWTO27388