Logging on to the Symantec Endpoint Protection Manager console

Article:HOWTO27529  |  Created: 2010-01-09  |  Updated: 2010-01-20  |  Article URL http://www.symantec.com/docs/HOWTO27529
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Logging on to the Symantec Endpoint Protection Manager console

You can log on to the Symantec Endpoint Protection Manager console after you install Symantec Endpoint Protection Manager. You can log on to the console in either of two ways:

  • Locally, from the computer on which the management server is installed

  • Remotely, from any computer that meets the system requirements for a remote console and has network connectivity to the management server.

Many administrators log on remotely, and they can do the same tasks as administrators who log on locally. To log on remotely, you need to know the IP address or the host name of the computer on which the management server is installed. You should also ensure that your Web browser Internet options allow you to view content from the server you log on to.

What you can view and do from the console depends on the type of administrator you are. You can log on as a system administrator, an administrator, or a limited administrator. A system administrator has full privileges across all domains. An administrator has those privileges that are constrained to a specific domain. A limited administrator has a subset of the administrator privileges and is also constrained to a specific domain. If you installed the management server, you are a system administrator. If someone else installed the management server, your status may be different. Most organizations, however, do not need to be concerned about domains or limited administrator status.

You can also access the reporting functions from a stand-alone Web browser that is connected to your management server.

See Logging on to reporting from a stand-alone Web browser.

Most administrators in smaller organizations log on as a system administrator.

See About administrators.

Once you log on, you can access the Symantec Endpoint Protection Manager.

See What you can do from the console.

To log on to the console remotely

  1. Open Internet Explorer and type the following address in the address box:

    http://host name:9090

    where host name is the host name or IP address of the management server.

    Note:
    Internet Explorer 7 or higher is required to use the Symantec Endpoint Protection Manager Web Console

  2. On the Symantec Endpoint Protection Manager console Web Access page, click the desired console type.

    Note:
    If you select Symantec Endpoint Protection Manager Console, the computer from which you log on must have the Java 2 Runtime Environment (JRE) installed. If it does not, you are prompted to download and install it. Follow the prompts to install the JRE. The computer must also have Active X and scripting enabled.

  3. When you log on, you may see a message that warns of a host name mismatch or a security warning. If the host name message appears, click Yes.

    This message means that the remote console URL that you specified does not match the Symantec Endpoint Protection Manager certificate name. This problem occurs if you log on and specify an IP address rather than the computer name of the management server.

    If the Web page security certificate warning appears, click Continue to this website (not recommended) and add the self-signed certificate to Internet Explorer.

    This message means that Internet Explorer does not recognize the linked site as being secure. Internet Explorer relies on security certificates to determine if a site is secure.

    For instructions to add the security certificate to Internet Explorer, see the Symantec Technical Support Knowledge Base article, How to add the self-signed certificate for Symantec Protection Center or Symantec Endpoint Protection Manager to Internet Explorer.

  4. Follow the prompts to complete the log on process. Depending on the log on method, you may need to provide additional information. For instance, if your network has multiple domains, you will need to provide the name of the domain you want to log on to.

    Note:
    If this logon is the first logon after installation, use the account name, admin

  5. Click Log On.

    You may receive one or more security warning messages as the remote console starts up. If you do, click Yes, Run, Start, or their equivalent, and continue until the console appears.

To log on to the console locally

  1. On the Windows Start menu, click Programs > Symantec Endpoint Protection Manager > Symantec Endpoint Protection Manager Console.

  2. In the Symantec Endpoint Protection Manager logon prompt, type the user name (admin by default) and password that you configured during the installation

    If you are an administrator and you did not install the management server, use the user name and password that your administrator configured for you.

  3. Do one of the following tasks:

    • If the console has only one domain, skip to step 4.

    • If the console has more than one domain, click Options>> and type the domain name.

  4. Click Log on.


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