How to regenerate the agent GUIDs from the client side in NS 6

Article:HOWTO31147  |  Created: 2010-08-05  |  Updated: 2014-01-06  |  Article URL http://www.symantec.com/docs/HOWTO31147
Article Type
How To



This article applies to Altiris 6. For a current Altiris 7.1 best practice see:
   Shared GUID cleanup script
   http://www.symantec.com/docs/TECH212345

 

Question
For many reasons (see various forums posted under "duplicate GUID", "Duplicate MachineGUID" http://www.symantec.com/docs/HOWTO8090), it is possible that multiple agents (that is, different managed computers) share the same GUID.

Article HOWTO8090 provides a method for correcting this problem but in some cases this doesn't always work as it should (based on the customer environment) or the customer cannot use the recommended method.

 

How can this problem be resolved then?

Answer
If the AeXAgentUtility /resetguid switch cannot be used or doesn't perform as expected, the following Visual Basic script will replace the Altiris Agent GUID directly:

 

Dim WshShell 
Set WshShell = WScript.CreateObject("WScript.Shell" ) 
Dim TypeLib, sNewGuid 
Set TypeLib = CreateObject("Scriptlet.TypeLib" ) 
sNewGUID = TypeLib.Guid 
Set TypeLib = Nothing 
sNewGuid = left(sNewGUID, len(sNewGUID)-2)
' wscript.echo " # Guid Generated " + sNewGuid
WshShell.RegWrite "HKLM\Software\Altiris\Altiris Agent\MachineGuid" ,sNewGuid, "REG_SZ" 
WshShell.RegWrite "HKLM\SOFTWARE\Altiris\Client Service\NSMachineGuid" ,sNewGuid, "REG_SZ" 
WshShell.RegWrite "HKLM\SOFTWARE\Altiris\eXpress\MachineGuid" ,sNewGuid, "REG_SZ" 
WshShell.RegWrite "HKLM\SOFTWARE\Altiris\eXpress\NS Client\MachineGuid" ,sNewGuid, "REG_SZ" 
WshShell.RegWrite "HKLM\SOFTWARE\Computing Edge\Notification Server\MachineGuid" ,sNewGuid, "REG_SZ" 

Dim client 
Set client=WScript.CreateObject ("Altiris.AeXNSClient" ) 
ignoreBlockouts=1 
sendIfUnchanged = 1 
client.SendBasicInventory sendIfUnchanged, ignoreBlockouts 
client.UpdatePolicies ignoreBlockouts

 

 

Create a SWD Package that contains this VBS file, and use CScript.exe within its Programs command line to run it. 

Assign the Package's Task to the Collection containing the duplicated Guids that is provided in the linked to this article.

   Shared Guid Diagnostics Guide (aka Duplicate Guid Kit)
   http://www.symantec.com/docs/HOWTO8090

 

 




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Article URL http://www.symantec.com/docs/HOWTO31147


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