Upgrading the FSA Agent
| Article:HOWTO32103 | | | Created: 2010-09-23 | | | Updated: 2012-06-27 | | | Article URL http://www.symantec.com/docs/HOWTO32103 |
If you upgrade Enterprise Vault, you may need to upgrade the version of the FSA Agent on the target Windows file servers and on any FSA Reporting proxy servers that are not Enterprise Vault servers.
For a list of the compatible versions of the FSA Agent when you use FSA Reporting, see the following technical note on the Symantec Support Web site:
http://www.symantec.com/docs/TECH57334.
Note: | Do not install the FSA Agent on an Enterprise Vault server, even if it acts as an FSA Reporting proxy server. Enterprise Vault servers do not require the FSA Agent. |
Before you upgrade the FSA Agent on a target Windows file server, note that while the upgrade proceeds, Enterprise Vault stops the three FSA Agent services on the file server:
Enterprise Vault File Placeholder service. While this service is stopped, Enterprise Vault cannot create placeholders or perform placeholder recalls on the Windows file server.
To upgrade the FSA Agent on a target Windows file server
Turn off the Windows Firewall on the file server.
If you do not want to turn off the Windows Firewall you can install the FSA Agent manually.
See "Installing the FSA Agent manually" in Setting up File System Archiving.
In the Administration Console, expand the Enterprise Vault site until the Targets container is visible.
Expand the Targets container.
Expand the File Servers container.
Right-click the file server on which you want to install the FSA Agent and, on the shortcut menu, click Install FSA Agent. The Install FSA Agent wizard starts.
Work through the wizard to upgrade the version of the FSA Agent on the file server.
Turn the Windows Firewall back on when the installation is finished.
To upgrade the FSA Agent on the FSA Reporting proxy server for a target non-Windows file server
Turn off the Windows Firewall on the proxy server.
If you do not want to turn off the Windows Firewall you can install the FSA Agent manually.
See "Installing the FSA Agent manually" in Setting up File System Archiving.
In the Administration Console, expand the Enterprise Vault site until the Targets container is visible.
Expand the Targets container.
Expand the File Servers container.
Right-click the file server and on the shortcut menu click Upgrade FSA Agent on proxy server for FSA Reporting.
This option is not available if the proxy server is an Enterprise Vault server. Enterprise Vault servers do not run the FSA Agent.
If the proxy server is a target Windows file server, Enterprise Vault displays a dialog to warn that the FSA Agent services stop while the upgrade proceeds. Click Yes if you want to continue.
Work through the wizard to upgrade the version of the FSA Agent on the FSA Reporting proxy server.
Turn the Windows Firewall back on when the installation is finished.
|
|
Legacy ID
v41563820_v34981136
Article URL http://www.symantec.com/docs/HOWTO32103
Terms of use for this information are found in Legal Notices
Thank you.