Troubleshooting PBX security

Article:HOWTO33067  |  Created: 2010-10-28  |  Updated: 2011-03-10  |  Article URL http://www.symantec.com/docs/HOWTO33067
Article Type
How To


Environment

Subject


Troubleshooting PBX security

The PBX Secure Mode must be set to false. If Secure Mode is true, NetBackup commands such as bplabel and vmoprcmd do not work. PBX messages similar to the following appear in /opt/VRTSpbx/log (UNIX) or install_path\VxPBX\log (Windows).

   5/12/2008 16:32:17.477 [Error] V-103-11 User MINOV\Administrator
    not authorized to register servers
    5/12/2008 16:32:17.477 [Error] Unauthorized Server

To troubleshoot PBX security

  1. Set Secure Mode to false by entering the following:

    • On UNIX:

      /opt/VRTSpbx/bin/pbxcfg -d -m
    • On Windows:

      install_path\VxPBX\bin\pbxcfg -d -m
  2. Verity the PBX security settings by entering the following:

    pbxcfg -p
  3. Stop NetBackup:

    • On UNIX:

      /usr/openv/netbackup/bin/bp.kill_all
    • On Windows:

      install_path\NetBackup\bin\bpdown
  4. Stop PBX:

    • On UNIX:

      /opt/VRTSpbx/bin/vxpbx_exchanged stop
    • On Windows: Go to Start > Run, enter services.msc, and stop the Symantec Private Branch Exchange service.

  5. Start PBX:

    • On UNIX:

      /opt/VRTSpbx/bin/vxpbx_exchanged start
    • On Windows: Go to Start > Run, enter services.msc, and start the Symantec Private Branch Exchange service.

  6. Start NetBackup:

    • On UNIX:

      /usr/openv/netbackup/bin/bp.start_all
    • On Windows:

      install_path\NetBackup\bin\bpup

See Resolving PBX problems

See Checking PBX installation

See Checking that PBX is running

See Checking that PBX is set correctly

See Accessing the PBX logs

See Determining if the PBX daemon or service is available


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v39648458_v46435089


Article URL http://www.symantec.com/docs/HOWTO33067


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