NetBackup status code: 9

Article:HOWTO34895

Created: 2010-10-29

Updated: 2010-10-29

Article Type
How To

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Environment

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Windows Server 2008
Web Edition (x64) SP2, Web Edition (x64), Standard (x86-32bit) SP2, Standard (x86-32bit), Standard (x64-64bit) SP2, Standard (x64-64bit), Server Core SP2, Server Core, Itanium SP2, Itanium, Enterprise (x86-32bit) SP2, Enterprise (x86-32bit), Enterprise (x64-64bit) SP2, Enterprise (x64-64bit), DataCenter (x86-32bit) SP2, DataCenter (x86-32bit), DataCenter (x64-64bit) SP2, DataCenter (x64-64bit)

Windows Server 2003 R2
Standard Edition (x86), Standard Edition (x64), Enterprise Edition (x86), Enterprise Edition (x64), Datacenter Edition (x64)

Windows Server 2003
Standard Server(x64), Standard Server SP2 (x64), Standard Server SP2, Standard Server SP1 (x64), Standard Server SP1, Standard Server, Enterprise SP2(x64), Enterprise SP2, Enterprise SP1(x64), Enterprise SP1(IA64), Enterprise ServerSP1, Enterprise Server, Enterprise (x64), Enterprise (IA64), Datacenter SP2(x64), DataCenter SP2, DataCenter SP1(x64), DataCenter SP1(IA64), DataCenter SP1, DataCenter (x64), DataCenter (IA64), DataCenter

Windows Server 2008 R2
WebServer (x64-64bit), Standard (x64-64bit), Server Core, Itanium, Enterprise (x64-64bit), DataCenter (x64-64bit)

Linux
SLES9 (zSeries), SLES 9 (IA64), SLES 11 (zSeries), SLES 11, SLES 10 SP1, SLES 10 (zSeries), SLES 10 (x86_64), SLES 10 (pSeries), RHEL 5.0 (zSeries), RHEL 5.0 (pSeries), RHEL 5 (x86_64), RHEL 5, RHEL 4.0 (zSeries), RHEL 4.0 (x86_64), RHEL 4.0 (pSeries), RHEL 4.0 (IA64), Red Flag DC Server 5.0 SP2, Red Flag DC Server 5.0 SP1, Open Enterprise Server, Debian GNU Linux 5.0, Debian GNU Linux 4.0

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Message: a necessary extension package is not installed or not configured properly

Explanation: A NetBackup extension product must be installed and configured to perform the requested operation.

Recommended Action: Verify that the required extension product is installed and configured.

v15096835_v47163124

Article URL http://www.symantec.com/docs/HOWTO34895

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