NetBackup status code: 94

Article:HOWTO34977  |  Created: 2010-10-29  |  Updated: 2010-10-29  |  Article URL http://www.symantec.com/docs/HOWTO34977
Article Type
How To


Environment

Subject


NetBackup status code: 94

Message: cannot position to correct image

Explanation: The tape manager (bptm) searched for a backup image to restore but did not find the correct backup ID at the expected position on the volume. This error can indicate a drive hardware problem.

Recommended Action: Do the following, as appropriate:

  • Try the restore on another drive if possible.

  • For additional information, check the following:

    • NetBackup Problems report to determine the device or volume that caused the error

    • System and error logs for the system (UNIX and Linux)

    • Event Viewer Application and System logs (Windows)

  • For detailed troubleshooting information, create a debug log directory for bptm and retry the operation. Check the resulting debug log files.


Legacy ID



v15098458_v47163124


Article URL http://www.symantec.com/docs/HOWTO34977


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