If the registry value PSTDisableGrow is enabled, you experience the following limitations in the use of Enterprise Vault:

• Users cannot open Enterprise Vault shortcuts in Outlook.

• The Vault Cache feature does not work because synchronization fails.

• Client-driven PST migration does not work. For information about client-driven PST migration, see the Administrator's Guide.

You need to perform the following actions to override PSTDisableGrow.

• For Outlook 2003 and Outlook 2007, request the appropriate Outlook hotfix from Microsoft and apply it. Note however that the hotfix may already have been applied as part of a Microsoft Update.

  • For Outlook 2003:

    http://support.microsoft.com/?kbid=953671

  • For Outlook 2007:

    http://support.microsoft.com/?kbid=953925

    This hotfix is not required if Outlook 2007 Service Pack 2 or later is installed.

• Enable the registry value PSTDisableGrowAllowAuthenticodeOverrides, which bypasses the PSTDisableGrow policy.

  You can set PSTDisableGrow in the following registry locations:

  • HKEY_CURRENT_USER\Software\Microsoft\Office\Office version\Outlook\PST. This location is the default location for PSTDisableGrow.

  • HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\Office version\Outlook\PST.

  You can only set PSTDisableGrowAllowAuthenticodeOverrides in the following registry location:

  • HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\Office version\Outlook\PST