Where are uploaded files stored in Helpdesk?

Article:HOWTO3784  |  Created: 2006-06-07  |  Updated: 2006-10-30  |  Article URL http://www.symantec.com/docs/HOWTO3784
Article Type
How To


Question
Where are uploaded files stored in Helpdesk and can the location be changed?

Answer
When a file (attachment) is uploaded it is stored in "...\Program Files\Altiris\Helpdesk\AeXHD\upload".  

To change the upload directory location you will need to look at KB article 23848.



Legacy ID



23417


Article URL http://www.symantec.com/docs/HOWTO3784


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