HOW TO: License PGP Desktop 10

Article:HOWTO42066

Created: 2009-07-23

Updated: 2013-05-01

Article URL http://www.symantec.com/docs/HOWTO42066

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A license is used within the PGP software to enable the functionality you purchased, and sets the expiration of the software. Depending on the license you have, some or all of the PGP Desktop family of applications will be active.

Note: The information included in this article supercedes any information included in the PGP Desktop User's Guides regarding license authorization.

HOW TO: License PGP Desktop 9.5-10.1.x and above

To license PGP Desktop, you must enter a Name, Organization, and License Number.

For licenses provided to you by Symantec, you must use the following for the Name and Organization:

Name: Authorized User

Organization: Authorized Company

The license provided to you will work in all product versions from 9.5 through 10.1.x. A license for 9.0.x product is provided in the Symantec licensing portal.

Offline Installation

If you are installing PGP Desktop 9.5 through 10.0 on a machine without an internet connection, you must provide a Manual Authorization in addition to the Name, Organization and License number. Version 10.1 does not require a Manual Authorization for offline installation.

For a list of Manual Authorization codes, see the bottom of this article.

PGP Desktop for Windows

After installation of PGP Desktop completes and your system is rebooted, you are prompted to enable PGP for the account.

Click Next to begin the PGP Setup Assistant.
Enter Authorized User for the Name.
Enter Authorized Company for the Organization.
Optionally enter an email address.
Enter the 28-character license number (e.g. DEMO1-DEMO2-DEMO3-DEMO4-DEMO5-ABC).

Note: To avoid typing errors and make the authorization easier, copy the entire license number, put the cursor in the first "License Number" field, and paste. The license number will be correctly entered into all six "License Number" fields.
Click Next.
When the license is authorized, the features enabled are displayed by clicking Details for each feature.
Click OK.

PGP Desktop for Mac OS X

After installation of PGP Desktop completes, you are prompted to enable PGP for the account.

Click Next to begin the PGP Setup Assistant.
Enter Authorized User for the Name.
Enter Authorized Company for the Organization.
Optionally enter an email address.
Enter the 28-character license number (e.g. DEMO1-DEMO2-DEMO3-DEMO4-DEMO5-ABC).

Note: To avoid typing errors and make the authorization easier, copy the entire license number, put the cursor in the first "License Number" field, and paste. The license number will be correctly entered into all six "License Number" fields.
Click Authorize.
When the license is authorized, the features enabled are displayed by clicking Details for each feature.
Click Next.
Click OK.

If you need additional assistance on licensing PGP Desktop, contact Symantec Customer Care by phone at the numbers below.

Worldwide Support Phone Numbers

International: 407-357-7600
United States & Canada: +1 800 342 0652 or 407 357 7600
United Kingdom: 44 (0) 870 606 6000
France: 33 (0) 155 69 50 70
Germany: 49 (0) 69 95 08 62 93

Manual Authorizations

Please select the correct Manual Authorization for your product:

PGP Desktop Corporate