A migration from Notification Server 6.x involves many steps. You should be careful to complete these steps in the recommended order.
For more details on this topic, See DOC3549
“Altiris IT Management Suite from Symantec Migration Guide version 6x to 7.1”
You should also pay particular attention to the following items to avoid major problems during the migration process:
■ Required version of Notification Server 6.x
Before you migrate from Notification Server 6.x to Symantec Management Platform 7.1, you must have Notification Server 6.0 R12 or R13 installed. If you have an earlier version of Notification Server 6.x installed, upgrade to the latest version. You must upgrade your 6.x solutions and the agents on your managed computers. For example, if you have Notification Server 6.0 R11 installed, you must upgrade to 6.0 R13 before you migrate to Symantec Management Platform 7.1.
■ Database and server backup
Before you begin the migration, you need to back up the 6.x Notification Server Configuration Management Database (CMDB) and the 6.x Notification Server. If you encounter problems during the migration process, you can then revert to these backups. Back up the CMDB to a secure storage location. Making backups before major migration steps can provide more granular recovery from any issues or unplanned outages that might occur during the process.
■ New database requirement
When you install the Symantec Management Platform 7.1 products, you must create a new database. You cannot run Symantec Management Platform 7.1 against the 6.x database. Schema changes were made to the database to increase the speed and to unify the structure of the database.
■ Product parity
When you install the Symantec Management Platform 7.1 products, you must install at least the same equivalent products that you installed on the 6.x Notification Server. Before you begin the migration, create a list of the 6.x products that you currently have installed.
Warning: Failure to have minimum product parity can result in the inability to migrate 6.x data to the 7.1 database.
Keep in mind that some products have been replaced or absorbed by another product, or have a new product name as follows:
■ Application Management Solution is now part of Software Management Solution.
■ Application Metering Solution is now part of Inventory Solution.
■ pcAnywhere Solution has replaced Carbon Copy Solution.
■ ServiceDesk has replaced Helpdesk Solution.
■ Out of Band Management Solution is now part of Symantec Management Platform.
■ Real-Time System Manager Solution is now part of Symantec Management Platform.
■ Software Delivery Solution is now Software Management Solution.
■ Software Virtualization Solution is now Workspace Virtualization.
■ Server name and IP address
Symantec recommends that you give the 7.1 computer a name and an IP address that is different from the name and IP address of the 6.x computer.
■ Mixed mode
Symantec Management Platform 7.1 does not support mixed mode. A Symantec Management Platform 6.x computer cannot communicate with a Symantec Management Platform 7.1 computer.