How to contact Symantec Licensing department

Article:HOWTO42310  |  Created: 2011-02-11  |  Updated: 2011-03-29  |  Article URL
Article Type
How To

The Symantec Licensing Portal is available online at Use any of the following methods to contact Symantec Licensing.


    • Call 1-888-727-8671 to open a new customer care licensing request.
    • select option 2 


    • Send an e-mail to
          • Be sure to provide as much of the following information as possible in the e-mail:
                Company Name
                Company Address
                Contact Name, email address, and phone number
                Symantec Agreement Number:
                Purchase Order Number:
                RTSM Number:
                Serial Number:
                Host ID:
                License Key:
                Service Contract Number:
                Customer Number:
                Certificate Number:
                Contact ID Number:
                Support ID Number:
                Reference Number:
                Comments or description of the issue:


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Terms of use for this information are found in Legal Notices