SYMCquiesce logging and troubleshooting
|Article:HOWTO44524|||||Created: 2011-03-15|||||Updated: 2011-03-22|||||Article URL http://www.symantec.com/docs/HOWTO44524|
SYMCquiesce logs indicate whether quiescence of the Linux virtual machine volumes was successful. SYMCquiesce logs are written to
/opt/SYMCquiesce/logs. Logging is enabled by default (no configuration step is required) and cannot be disabled.
Log file names are of the form
mmddyy.log. When a backup runs, a new log is created if one does not already exist for that date. A backup that runs on the 22nd of October 2010 creates a log named
Stats - Thu Oct 28 18:51:58 2010 Freeze of volume [/] returned status  Thaw of volume [/] returned status  Freeze of volume [/boot] returned status  Thaw of volume [/boot] returned status 
Note the following:
You can use the logs with the
fail_snapshot_on_failureoption in /opt/SYMCquiesce/config file. If that option is enabled and snapshots fail, consult the SYMCquiesce logs to see which volume's quiescence fails.
If the virtual machine has both ext2 and ext3 volumes and the
fail_snapshot_on_failureoption is enabled, the snapshot fails. ext2 file systems do not support quiescence. You must disable the
fail_snapshot_on_failureoption to get a successful snapshot of the volumes. Note however that the ext2 volume cannot be quiesced. As a result, any data changes to that volume that had not been flushed to disk before the snapshot are not included in the snapshot.
Article URL http://www.symantec.com/docs/HOWTO44524