The restore fails if ESX servers use short host names and backups and restores use a vCenter server
This topic applies to NetBackup for VMware.
In the following case, the attempt to restore the virtual machine fails:
The ESX servers in your VMware environment are configured with short host names (not fully qualified),
The backup was performed through a vCenter server, not directly from an ESX server,
And the restore is directed through a vCenter server, not directly to an ESX server.
In this case, NetBackup cannot find the ESX server for the restore. Restore of the virtual machine fails, and the following message appears in the bpvmUtil log:
To restore virtual machines through a vCenter server in environments with short ESX host names
On the Windows desktop of the backup host, click and enter regedit.
To be on the safe side, make a backup of the current registry (File > Export).
Go to and create a key that is named BACKUP.
Right-click in the right pane and click . Enter disableFQDN as the name.
See NetBackup status codes related to VMware
See Restoring the full VMware virtual machine
See Restore notes and restrictions