The restore fails if ESX servers use short host names and backups and restores use a vCenter server

Article:HOWTO44542

Created: 2011-03-15

Updated: 2011-03-22

Article URL http://www.symantec.com/docs/HOWTO44542

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The restore fails if ESX servers use short host names and backups and restores use a vCenter server

This topic applies to NetBackup for VMware.

In the following case, the attempt to restore the virtual machine fails:

The ESX servers in your VMware environment are configured with short host names (not fully qualified),
The backup was performed through a vCenter server, not directly from an ESX server,
And the restore is directed through a vCenter server, not directly to an ESX server.

In this case, NetBackup cannot find the ESX server for the restore. Restore of the virtual machine fails, and the following message appears in the bpvmUtil log:

FAILED_TO_GET_MOR_BY_NAME

To restore virtual machines through a vCenter server in environments with short ESX host names

On the Windows desktop of the backup host, click Start > Run and enter regedit.
To be on the safe side, make a backup of the current registry (File > Export).
Go to HKEY_LOCAL_MACHINE > SOFTWARE > Veritas > NetBackup > CurrentVersion > Config and create a key that is named BACKUP.
Right-click in the right pane and click New > DWORD Value. Enter disableFQDN as the name.

See NetBackup status codes related to VMware

See Restoring the full VMware virtual machine

See Restore notes and restrictions

Legacy ID

v53308011_v54266490

Article URL http://www.symantec.com/docs/HOWTO44542

The restore fails if ESX servers use short host names and backups and restores use a vCenter server

The restore fails if ESX servers use short host names and backups and restores use a vCenter server

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