Altiris® PC Transplant® Professional Edition 6.8 Release Notes

Article:HOWTO4673  |  Created: 2006-08-17  |  Updated: 2008-06-20  |  Article URL http://www.symantec.com/docs/HOWTO4673
Article Type
How To



Question
What do I need to know about Altiris® PC Transplant® Professional Edition 6.8?

Answer

Altiris® PC Transplant Solution™ Professional Edition 6.8

Release Notes

Introduction

Installation and Upgrade

What's New in this Release

Fixes in this Release

Known Issues in this Release

Vista Known Issues

Troubleshooting

Additional Documentation

Document History

Introduction

Document Purpose
This document provides new and existing Altiris® PC Transplant Solution™ Professional Edition users with a detailed list of the new features in the PC Transplant Solution Pro 6.8 release.
Background
PC Transplant Solution Pro uses its wizard-driven interface to capture a computer’s personality—user accounts; desktop, network, and application settings; files; folders; and personal data—and transplants the personality to another computer. You can transplant a personality through a self-extracting executable file called a Personality Package or you can perform a real-time migration from one computer to another.

PC Transplant Solution Pro simplifies the deployment and migration of new computers or Windows operating systems by facilitating the migration of data and settings. It complements existing desktop management tools, meeting an easily identified need that none of these tools currently address. With PC Transplant Solution Pro, you can not only migrate to a new computer quickly and efficiently, but you can also transfer key aspects of a computer’s personality between multiple computers on an on-going basis. PC Transplant Solution Pro is an ideal solution for IT administrators, consultants, VARs, resellers, computer vendors, and configuration centers.

Installation and Upgrade

Installation and licensing information is provided in the Readme—Quick Install .pdf file (included in the solution .zip file downloaded from the Altiris Web site), in the Altiris Getting Started Guide, and in the Altiris Notification Server Product Guide.

Prerequisites

Hardware Requirements

For best results, use the recommended minimum provided in brackets.

PC Transplant Solution Pro Windows-based Utilities System Requirements:

Windows 98/ME

  • 486DX 66 MHz (133 MHz)
  • 32 MB RAM (40 MB)
  • 64 MB free disk space (128 MB)

Windows* NT/2000

  • Pentium* 166 MHz (200 MHz)
  • 32 MB RAM (40 MB)
  • 64 MB free disk space (128 MB)

Windows XP/2003

  • Pentium 300 MHz (400 MHz)
  • 128 MB RAM (192 MB)
  • 64 MB free disk space (128 MB)

Windows Vista Beta 1 # 5112

  • Pentium 800 MHz (P4 2.99 GHz) – 32-bit and 64-bit
  • 512 MB RAM (1 GB)
  • 128 MB free disk space (256 MB)
Software Requirements
  • Microsoft's Internet Information Server
  • Internet Explorer 4.0 or later

Where to Download PC Transplant Solution Pro 6.8

PC Transplant Solution Pro 6.8 can be downloaded from http://www.altiris.com/Download.aspx to install for the first time or upgrade from previous versions (6.1 or later).

New Installation

  1. Run PCT Setup.exe from the Altiris Product CD or from the files downloaded from www.altiris.com.
  2. In the Language list of the Altiris PC Transplant Solution 6.8 dialog, select the language for installation.
  3. On the Welcome screen, click Next.
  4. On the Altiris Activation Key Wizard screen, provide a valid activation key and click Next.
  5. Read and accept the license agreement. Click Next.
  6. On the Destination Folder screen, select the location to install PC Transplant Solution Pro and click Next.
  7. On the Ready to Install the Application screen, click Next to install PC Transplant Solution Pro.

Upgrade Steps

The following steps will help you upgrade your computer from 6.1 or 6.5 to 6.8.

  1. Run PCTSetup.exe.
  2. Select a language for installation.
  3. The setup automatically checks if an earlier version of PC Transplant Solution Pro exists on the computer. The setup prompts you to uninstall the existing version of PC Transplant Solution Pro before proceeding further.
  4. Click Yes to uninstall the existing version.
  5. The normal installation begins after uninstalling the existing version.
  6. Click Next.

Applying Licenses

Following are the steps to apply licenses to PCTWiz.

  1. From the Windows Start menu, select Start > Programs > Altiris > PCTransplant > Tools > Product License Utility. The Altiris License Activation Key Wizard appears.
  2. Browse and select the license key.
  3. Click Next.
  4. On the Select Altiris Program Files to Activate dialog, click Add.
  5. Browse and select the PCTLic.dat file.
  6. Select Replace all existing license Activation Keys with this new Activation Key.
  7. Click Finish.

The new license is successfully applied.

What's New in this Release

Improvements for this release include the following new features:

 Feature Description

  1. Windows* Vista Support
    PC Transplant Solution Pro 6.8 supports Windows Vista migration from XP or 2000 to Windows Vista and also from Windows Vista to Windows Vista. PC Transplant Solution Pro 6.8 signs all applications to identify Altiris applications for Vista. The new settings are identified and supported for Windows Vista migration.

  2. Runs 32-bit PC Transplant Solution Pro under 64-bit Windows Vista
    PC Transplant Solution Pro 6.8 can run in 32-bit emulation mode under 64-bit Windows Vista. This feature has been provided because it is a requirement for Windows Vista Logo Certification.

  3. Support for Microsoft Office 2007
    PC Transplant Solution Pro 6.8 supports migration of settings of Microsoft Office 2007 applications. The A2i files are updated to support migration from and to Office 2007. Cross-version migration and support for the settings from earlier Microsoft Office releases are also provided in PC Transplant Solution Pro 6.8.
  4. Support for Microsoft Internet Explorer 7
    PC Transplant Solution Pro 6.8 supports the migration of settings from Internet Explorer 4.x, 5.x, and 6.x to Internet Explorer 7. PC Transplant Solution Pro 6.8 also supports the migration from Internet Explorer 7 to Internet Explorer 7.

  5. New Command-line Options
    1. Bandwidth Throttling
      PC Transplant Solution Pro 6.8 includes a new command-line option -bandwidth:<xxxKB> or <xx> to specify the bandwidth usage.

      Example:

      -bandwidth:<n>
      -bandwidth:<n KB>

      The –bandwidth command-line option lets you do static bandwidth throttling during real-time migration across a network or through a crossover cable. The bandwidth can be set to number of bytes, (example: –bandwidth:100KB) or it can be set based on a percentage of the available bandwidth (example: -bandwidth:10).

      The –bandwidth command-line option lets you enhance the speed of real-time migration across network or crossover cable.

    2. Removing Unmigrated Printer
      PC Transplant Solution Pro 6.8 includes the –noundoprintershortcut command-line option to remove unmigrated network printer shortcuts from the user’s desktop. You can use this command-line option to remove the printer shortcuts that were not migrated successfully from the desktop.

      Example: –noundoprintershortcut

    3. Customizing Crossover Configuration
      In PC Transplant Solution Pro 6.8, you can provide an IP address and subnet mask using the –advcrossconfig command-line option and configure your source and destination computer for crossover migration.

      Example: -advcrossconfig:<IP address>,<Subnet Mask>

      This option can be used in the PC Transplant Wizard and in the PCTCrossConfig utility. When you use this option in the PC Transplant Wizard, you have to specify the IP address of the source computer. When you use this option in the PCTCrossConfig utility, you have to specify the IP address of the destination computer.

    4. Crossover Cable Migration
      You can reset the crossover settings on your destination computer using the -reset command-line option and undo the network settings. This command-line option resets the status and settings of the source computer after the migration is complete or if the migration is interrupted before completion.

      Example: -reset

    5. Setting the profile path of folders from the Source computer to the Destination computer
      You can set the profile path of the folders of the destination computer as the profile path of the folders of the source computer during migration using the –keepprofilepaths command-line option. You can specify this command line for a package.

      Example: <filename>.exe –keepprofilepaths

      You can also use this command line during real-time migration to set the profile path of the folders of the destination computer as the profile path of the folders of the source computer.

      Example: PCTWiz.exe –keepprofilepaths

      You have to use the following command line if you do not want to copy the existing data in the profile folder of the destination computer to the new location.

      -keepprofilepaths:0

      You have to use the following command line to copy the existing data in the profile folder in the destination computer to the new location.

      -keepprofilepaths:1

      OR

      -keepprofilepaths

      Note: The -keepprofilepaths command-line option is used only for the following profile folders:
      • My Document
      • My Music
      • My Pictures
      • My Video

  6. Microsoft Office 2003 Additional User Settings Migration
    PC Transplant Solution Pro 6.8 supports migration of user-specific settings for Microsoft Office 2003. You can migrate the default file location setting for Microsoft Access, Microsoft Excel, and Microsoft PowerPoint applications. You can also migrate the file history-the list of the last accessed files of the Microsoft Office applications.

  7. PC Transplant Solution Pro 6.8 supports Multiple Language Personality Build Template
    PC Transplant Solution Pro 6.8 supports cross-language Personality Build Template (PBT). You do not need to specify a language PBT when you transplant your settings. PCTWiz automatically translates the language PBT to the language in which PCTWiz is running.

  8. Searchable File Types—Reordering List of Files by Type
    PC Transplant Solution Pro 6.8 makes searching for files easier through the file type list. File types can be sorted on the basis of the file type extension or by the descriptive names of the file type.
     
  9. Time Stamping Personality Templates in PCTWiz
    A time stamp is attached to the templates created using the Personality Monitor tool. When you launch PCTWiz and select a package for creation or for real-time migration, a message appears prompting you to use the template file created through the Personality Monitor tool. You can check the time stamp and regenerate a new template if the existing template is old.
     

Fixes in this Release

The following issues were resolved in this release.  Feature Description

  1. PC Transplant Wizard in Elevated Mode
    You can run the PC Transplant Wizard in the elevated mode on a Windows Vista computer and use a template that does not include any user settings or using the command-line without specifying the -user switch. PC Transplant Wizard now supports Windows Vista.

  2. Destination Agent
    The destination agent can now be pushed on to a Windows Vista computer because the PC Transplant Wizard now supports Windows Vista.

  3. White Text on Black Background
    In the User Interface mode, program windows now do not display white text on a black background.

  4. Warning Message
    The PC Transplant Wizard now supports Windows Vista, so no warning message appears when the Template Builder is run on a Windows Vista computer.

  5. User Credentials
    PC Transplant Solution Pro supports Windows Vista, so if you perform real-time migration from a Windows Vista computer to another operating system, the user credentials are accepted.

  6. TCP/IP Settings
    PC Transplant Solution Pro supports Windows Vista, so the TCP/IP settings can be migrated to a Windows Vista computer.

  7. Desktop Settings
    You can now migrate the following settings to a Windows Vista computer: Folder Options > View > Show Drive Letters.

  8. Real-time Migration
    PC Transplant Solution Pro supports Windows Vista, so you can perform real-time migration from one Windows Vista computer to another Windows Vista computer.
     

Known Issues in this Release

  1. Executing A2i Builder on a Japanese Windows XP and 2000 operating system
    If you execute A2i Builder on a Japanese Windows XP and 2000 Operating System, a blue dump screen appears and the computer restarts.

  2. Running WinVNC and launching PC Transplant Wizard
    If you run WinVNC in App Mode on a Win 98 computer and launch PC Transplant Wizard on this computer, a “Another instance of Winvnc is already running” message pops up during package creation.

    Note: Similar messages may appear for other applications too.

  3. PCT Package Settings tab
    The PCT Package Settings tab is not displayed on Win 9x and Win NT 4.0 Operating Systems.

  4. Application migration limitations
    1. AOL
      AOL stores application and user settings in a proprietary file (main.idx). As changes cannot be made to this file, the following limitations apply:
      • PC Transplant does not migrate the main.idx setting file from AOL 6.0 to 7.0. AOL 7.0 cannot correctly read a 6.0 main.idx file. Since this file is not migrated, most settings are not transferred.
      • AOL passwords cannot be migrated from one computer to another. AOL locks passwords on the original installed computer.
      • The download directory for Web files cannot be modified to match the destination computer folder path. The folder path is contained in the main.idx file, which cannot be modified.
      • AOL Media Player as Default CD Player setting is not migrated. This setting is connected to OS file type associations.

    2. AT&T Global Network
      PC Transplant supports the migration of the entire AT&T Global Network application. If you choose to migrate it to a different installation path, the AT&T install.log file will not contain a valid path and you will not be able to fully uninstall the application on the destination computer using the Control Panel - Add/Remove Programs tool. However, you can uninstall it using PC Transplant’s Undo package.

    3. ICQ versions 4a to 4b
      PC Transplant cannot migrate settings across 4a and 4b version types. PC Transplant can translate settings between applications that follow a standard major and minor version number release, that is 4.1 to 4.2. In the case of these two ICQ applications, they are only distinguished by build numbers, that is 4.1.1.132 and 4.1.1.165, but they still require translation.

    4. Lotus Notes
      PC Transplant may not migrate a signature if the signature is referenced in Lotus Notes as a separate file (such as a bitmap file). A reference to the location of the signature file is kept in Lotus Notes’ proprietary file format. PC Transplant has no way of interpreting this file.

      Additionally, if the destination computer has Lotus Notes 6 installed for multi-users, PC Transplant Solution does not support migration between version 4 and 6 and version 5 and 6.

      While migrating Lotus Notes 6.5, if "Multi-User Installation" is carried out on the source computer and "Single User Installation" is carried out on the destination computer, then whichever user is processed last will have his settings migrated and other user’s files will be overwritten because the user data is stored on a central location.

    5. McAfee
      In order to migrate McAfee’s antivirus settings, PC Transplant Solution must stop the McAfee service from running. PC Transplant cannot stop this service if it is run under a limited user context. This limits PC Transplant from migrating McAfee settings.

    6. Microsoft Access 97 to Access 2000/2002
      PC Transplant cannot migrate “New Database sort order” from MS Access 97 to 2000/2002. The data value for this setting is modified between these versions and cannot be converted.

    7. Microsoft Access XP to Access 2003
      PC Transplant cannot migrate the following settings:
      • Tools > Options > Advanced > Command-line arguments
      • Tools > Options > International > Use Hijri Calendar

    8. Microsoft Internet Explorer
      • No settings may appear to migrate if Internet Explorer has never connected on the destination computer. In this case, Internet Explorer will not load the migrated settings until it has performed a successful connection to the Internet.
      • Internet Program selections: PC Transplant Solution does not support the migration of the Internet Programs page. The setting may become unusable if the application contained in the setting is not installed or resides under a different path. There is no way to locate the executable in the case of this event.
      • PC Transplant Solution cannot migrate the temporary Internet cache size from Windows 95 and 98 to Windows ME\NT4.0\2000\XP. Windows 95 and 98 are not consistent in their cache size definitions.
      • Explorer and Internet Explorer Status Bar: PC Transplant Solution cannot migrate the Status Bar settings. The details on how different versions store this data are not known.
      • The settings for the Content Advisor cannot be migrated from Internet Explorer 5.0 to 6.0. The storage types used between these two versions are not compatible.
      • The migration of the selection of Internet Programs associated with the HTML Editor, E-Mail, Newsgroups, Internet Call, Calendar, and Contact list are not supported.
    9. Microsoft Office 97
      When migrating Office 97 settings to a non-profile Windows 9x computer with Office 97, you may find that Auto Correct and Taskbar do not migrate. The settings for these options are being migrated, but in some cases Microsoft Office 97 will remove these migrated settings if they did not already exist. Solution: Run your Office 97 application and turn on these two features. Then migrate your Office 97 settings again.

    10. Microsoft Office 2000 to Office XP
      Microsoft Office toolbars are not migrated from Office 2000 to Office XP because the Office 2000 ppt.pcb file is incompatible with Office XP.

    11. Microsoft Outlook and Outlook Express
      • Due to the change in the setting name in PC Transplant Solution 3.6 from “MS Outlook POP - IMAP accounts” to “Accounts - POP-IMAP” in 4.0 and later, PC Transplant Solution 4.0 and later will not recognize the setting selection from a PC Transplant Solution 3.6 template file.
      • Outlook “Time zone” setting: PC Transplant Solution does not migrate the “Time zone” setting in Outlook. This is an operating system-related setting and not an application setting. To migrate the Time Zone setting, use the Desktop > Regional Settings options in PC Transplant.
      • Outlook Express 4.x to 5.x: Due to current limitations, PC Transplant Solution currently cannot migrate settings from Outlook Express 4.x to 5.x. Settings stored under the 4.x application’s registry have been moved to a dynamically created user account area for 5.x. This dynamic location currently makes it impossible for PC Transplant Solution to migrate 4.x settings to 5.x.
      • Outlook Express 4.x to 5.x: PC Transplant Solution cannot migrate the Outlook Express 4.0 mailbox to Outlook Express 5.0. Outlook Express 4.0 mailbox files (.IDX, .MBX, and .NCH) are no longer used in Outlook Express 5.0, which now uses a .DBX file. You must use the Outlook Express 5.0 Import Wizard to convert a 4.0 mailbox file to 5.0.
      • If you are migrating “Account” information with Outlook, the same service (Exchange, Internet, and so on) must exist at the destination. If the destination Outlook is new and does not have any services installed, follow these steps:
        1. Transfer the Personality Package to the destination computer.
        2. Run Outlook.
        3. The Startup Wizard will prompt you for the service you are using.

          If your source Outlook was using the Internet, choose the Internet option. If you are using Exchange, select the Workgroup option. Outlook will recognize that you already have a profile setup for that service, and will take you directly into Outlook. If you are using Exchange and Offline Storage, your Offline Storage files (.ost) may not be synchronized with the server. If this is the case, Outlook will tell you to delete these files so they can be recreated.
      • Migrating Outlook 2003 to Outlook 2003 gives error because Outlook is looking for vpmsece.dll in the extend.dat file. The location of vpmsece.dll file could change due to one of the following reasons:
        • Uninstalling Norton AntiVirus Corporate Edition, and then installing Symantec AntiVirus Corporate Edition.
        • Upgrading Norton AntiVirus Corporate Edition to Symantec AntiVirus Corporate Edition.
        • Upgrading Symantec AntiVirus Corporate Edition to a newer version of Symantec Corporate Edition.

          If Outlook is migrated when any of the earlier three installations are performed before or after migration, Outlook displays a message "The add-in "C:\Program File\NavNt\vpmsece.dll" could not be installed or loaded. This problem can be resolved by using Detect and Repair on the Help menu, which migrates all the settings properly and also does not affect the migration of settings. When the user clicks Detect and Repair on the Help menu, extend.dat file gets updated internally. This problem is not reproduced when Norton or Symantec AntiVirus is installed or uninstalled multiple times.

          A workaround solution for this problem is to identify whether Norton or Symantec AntiVirus is installed or un-installed multiple times during the migration of Outlook settings. If you are sure that Norton Antivirus is installed/un-installed multiple times, you can delete the extend.dat file, and Outlook re-creates this file when it is executed next time.

          More information about the same can be found at http://service1.symantec.com/SUPPORT/ent-security.nsf/pfdocs/2002090613375148?Open&dtype=corp. Also this problem is fixed in the latest version of Symantec AntiVirus Corporate Edition (Symantec Antivirus Corporate Edition 8.1.1 MR6).
    12. Microsoft PowerPoint 97 to PowerPoint 2000/2002
      PC Transplant Solution cannot migrate “Save PowerPoint file as” setting from PowerPoint 97 to 2000/2002. Microsoft stores this setting using a different format between these versions that cannot be converted.

    13. Microsoft PowerPoint XP to PowerPoint 2003
      PC Transplant Solution cannot migrate Toolbars from MS PowerPoint XP to PowerPoint 2003.

    14. Microsoft Word 97 to Word 2000/2002
      PC Transplant Solution cannot migrate “Fast Save” and “Background repagination” settings from Word 97 to Word 2000/2002. The binary data that Word uses to store these settings is not compatible across different versions.

    15. Microsoft Word 97 to Word 2000/XP
      If the logged on user at the destination computer does not have administrative rights, then PC Transplant cannot migrate most of the settings from Microsoft Word 97 to Microsoft Word 2000/XP.

    16. Microsoft Word 2000 to Word XP
      If the logged on user at the destination computer does not have administrative rights, then PC Transplant Solution cannot migrate most of the settings from Microsoft Word 2000 to Microsoft Word XP.

    17. Microsoft Word 2000 to Word 2003
      PC Transplant cannot migrate the following settings from Word 2000 to Word 2003:
      • Tools > Options > General > Navigation Keys for WordPerfect users
      • Tools > Customize > Options > Show Standard and Formatting toolbars on two rows
      • Tools > Customize > Toolbars > Toolbars

        The binary data that Word uses to store these settings is not compatible across different versions.

    18. Microsoft Word XP to Word 2003
      PC Transplant cannot migrate the following settings from Word XP to Word 2003:
      • Global Macros
      • Tools > Options > View > Smart tags
      • Tools > Options > General > Navigation Keys for WordPerfect users
      • Tools > Customize > Options > Show Standard and Formatting toolbars on two rows
      • Tools > Customize > Toolbars > Toolbars

        The binary data that Word uses to store these settings is not compatible across different versions.

    19. Netscape
      Only POP account profiles can be migrated. IMAP account profiles cannot be migrated. Some settings will not migrate if the path of Netscape differs at source and destination computers. PC Transplant Solution does not recognize the Netscape versions 7.0 and later.

    20. pcAnywhere
      Version 9.0 to 10: Hosts, remotes, file transfer items and their properties are not migrated from pcAnywhere 9.0 to pcAnywhere 10.0. The .BCF files, in which the settings are stored, have inconsistent format across these two versions of pcAnywhere, and cannot be translated.

    21. WordPerfect
      Version 8 to 9—PC Transplant Solution cannot migrate custom toolbar settings from WordPerfect 8 to WordPerfect 9. The binary data WordPerfect uses to store these settings is not compatible across different versions.

    22. Symantec ACT
      If redirection of files, database, and file types is done during migration, then the layouts are not migrated. This is applicable for same and cross version migration.

      Custom menus are not migrated from ACT 4.0 to ACT 2000.
      Keyboard shortcuts and custom commands are not migrated from ACT 4.0 to ACT 2000.
    23. Eudora
      After migrating Eudora 4.0 to Eudora 5.1, same settings are applied to all profiles.

    24. Pagemaker 7.0
      Paths for Download to folder and Web browser in online preferences are not resolved. Source computer’s path is migrated to the destination computer.

    25. Microsoft Project 98 to Project 2000
      PC Transplant Solution cannot migrate the Options > Spelling from Microsoft Project 98 to Microsoft Project 2000.

    26. Norton Anti-virus Desktop Edition
      PC Transplant Solution does not support cross version migrations.

    27. WinZip
      The Option > Configuration > System > Associate WinZip with archives setting is migrated only if it is selected on the source computer.

      The following settings are not migrating for Winzip:
      • Options > Configuration > System > Include WinZip Quick Pick in the taskbar tray
      • Options > Configuration > System > Include Winzip in the start menu
  5. Desktop Settings Migration Limitations
    1. Control Panel

      Keyboard Settings

      Keyboard language settings do not migrate across different platforms. Keyboard language files are platform specific. NT uses .DLL files, where as 95 and 98 use .KBD files. Since transferring the language files could affect the integrity of the OS, we have opted not to migrate the settings. If you are transferring a language file to a similar operating system, the language setting and language file can be migrated by editing the Personality file and adding the following registry settings (add everything under the following key):

      HKEY_CURRENT_USER\ Keyboard Layout\ Preload

      Use the Values stored under the “Preload” key, 1 through n. Use the Value as a reference and lookup the Keyboard filename specified under HKEY_LOCAL_MACHINE\ System\ CurrentControlSet\ Control\ Keyboard Layouts\ <value>\ Layout file.

      Example: if the US English keyboard is selected, the value Preload\ 1 will be 0000409. Going to the HKEY_LOCAL_MACHINE\ System\ CurrentControlSet\ Control\ Keyboard Layouts\ 0000409\ Layout file under 95/98 shows kbdus.kbd. Copy this file from your Windows directory into your Personality file.

      Mouse Settings

      All of the mouse settings are not migrated. PC Transplant only supports the migration of the standard mouse settings and does not migrate manufacturer-specific mouse settings.

      Printer Property Tabs

      Some printer specific property tabs are not available when migrating a printer from Windows ME to Windows ME. We currently have only seen this with the “Color Management” tab when migrating a HP LaserJet 2100, but other printers can experience a similar problem.

      Regional Settings

      PC Transplant cannot migrate Time Zone settings from Windows 9x to NTx as the detail on how these two different OS types store time zone information is not known.

      Sound Settings

      Sound settings are unique to the sound device installed on a computer and cannot be migrated. The location of these settings differs between manufactures of the devices. Sound schemes and Program events can be migrated along with their supporting files, as these are defined by the operating system.

    2. Display Properties
      PC Transplant has certain limitations in migrating the active desktop, appearance, background, and screen saver settings.
      • Fonts

        PC Transplant cannot migrate font settings without administrative rights.

      • Wallpaper Setting
        • Active Desktop wallpaper may not be visible after migrating to Windows XP. PC Transplant cannot turn on Active Desktop under Windows XP. Microsoft hopes to correct this in its final release.
        • When migrating HTML wallpaper, the setting is migrated but in some instances Windows Explorer may replace the setting.

      • Screen Saver
        • If you are trying to transfer a theme screen saver from a computer that has the Plus pack to a computer that does not have the Plus pack, it will not work. This is because the screen saver requires the Plus pack in order to function.
        • Screen Savers may not work across different operating systems. This restriction is determined by the creator of the screen saver.
        • Screen Saver options—PC Transplant Solution can set the screen saver, its time and password. Screen savers do not have a standard location where they must store their settings. Their settings could be located in the registry, in the control.ini, in their own .INI, or in any file for that matter. Some screen savers may need to have a custom .a2i file created for them.
    3. Windows Shell

      Desktop or Link Icon

      If the icon of a link is tied to another file or executable that is different than the link, the supported icon files are not transferred.

      Shortcut Links
    • Icons - In some cases an icon associated with a shortcut link on a destination computer may not look the same as the one assigned on the source. These icons are defined using an index that is associated with a file. The manufacturer of that file may remove your icon or the index of your icon may shift to another index. PC Transplant Solution can migrate the index, but it cannot fix the index in the case described.
    • If a link is tied to a file that does not exist on the destination computer, the shortcut file can be created if you run the -Unresolved command-line with package or PC Transplant Wizard.
    • The location of the icons to be placed on the desktop is not supported.

Taskbar Settings

  • PC Transplant Solution cannot migrate Taskbar settings under Windows 95, 98, and NT, due to registry limitations.
  • Positioning of the taskbar is not supported.
  1. Network Settings Migration Limitations
    1. Computer Name and Domain Name
      Password does not get validated for Windows 9x and Windows ME.

    2. Network, TCP/IP Settings
      Physically removing a network card from a computer will not keep the PC Transplant Solution migration wizard from displaying the card under the Wizard’s Network, TCP/IP settings. The adapter must be removed from the Windows network adapter list.

    3. Folder / Drive Share Assignments
      File and Print Sharing must already be installed on the destination computer or a share will not migrate.
       
  2. File, Directory, and File Type Migration Limitations
    1. File Type Associations
      PC Transplant Solution does not migrate any custom application associations you have made to your existing file types. For example, if you have modified your Web pages (.htm or .html files) to be associated with Netscape when opened, your association will need to be reset on your destination computer.

    2. NTFS Encryption
      PC Transplant does not support the migration of NTFS encrypted files. Turn off encryption prior to migration, or these files will need to be migrated by the user manually.

    3. Common Start Menu
      If a template is being used on a Windows 9x computer, PC Transplant will resolve and capture the Common Start Menu folder only if the following value is present in the Windows 98 registry:

      -HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders\Common Start Menu

      The Common Start Menu folder is resolved to whatever path is present as the data for this value. This particular value may not always be present in the registry of Windows 9x computers. In the absence of this value, PC Transplant Solution does not resolve the path of the Common Start Menu folder.

  3. Real-time Migration Limitations
    Unable to push the PCTRTDestAgent to a Windows XP computer that is a member of a Workgroup

    For PC Transplant to push the PCTRTDestAgent to another Windows NTx type computer, PC Transplant Solution must be able to connect to the computer as an Administrator. Windows XP defines a local service that, by default, forces all accounts that connect to the computer to log on as Guest.

    This is Microsoft’s default setting under a Workgroup environment. This problem does not exist for computers that are members of a domain. You will either need to run the PCTRTDestAgent manually on Windows XP Workgroup computers or change their security setting. To change the security setting, open your Local Security Settings by selecting Control Panel > Administrative Tools > Local Security Policy. Under the Security Settings tree, select Local Policies > Security Options. In the right pane, right-click Network Access: Sharing and Security Model for local accounts, and select Properties. Change the option from Guest only to Classic. 

  4. Migrating Profile Folders
    If you want to migrate to profile folders, which reside on UNC paths, then you must map drives to those folders and make those paths the profile folder’s paths. Then use the -netdrives command-line option to perform such a migration.

    Example: Consider a case where “Application Data” is mapped to \\User\Shared on Destination computer. You must map network drive to \\User\Shared say drive G. Make “Application Data” point to drive G instead of \\User\Shared and use command-line option -netdrives while migrating.

  5. Spanning Media Using Quiet Mode
    When saving a Personality Package, PC Transplant Solution supports spanning media. Normally, a user will be prompted to change the media as needed. However, when using the PC Transplant Wizard in quiet mode (using -q and -qm switches), it does not provide any user prompts, even in the case of needing to swap out a removable media disk. When using quiet mode, the media must have enough space to save the complete package.

  6. Simulation Mode
    PC Transplant Solution cannot determine if a printer will install successfully in simulation mode. To provide this ability, the Package would need to install the printer, which would defeat the purpose of simulating an install. PC Transplant Solution cannot simulate for the applications, which are not installed on the destination computer but are selected for installation.

  7. Issues with Installing Packages through a Service
    1. Display Settings
      When installing a package through a service, such as Altiris® Deployment Server™ or Microsoft SMS, if the computer is at the Windows NT/2000/XP logon screen, Display Settings cannot be migrated.

    2. Network Printers
      Network printers’ settings cannot be migrated when the package is run under the System user account. This can be resolved if the application running under the system account can run the package under a valid user context. Altiris Deployment Server and Altiris® Notification Server™ provide support to do this.

    3. Mapped Drives
      Mapped drives cannot be created if a Personality Package is run through a service. For example, Altiris Deployment Server or Microsoft SMS.

  8. Error Opening Package
    When building a package from a Windows 9x platform with a Uniform Naming Convention (UNC) path, you may get the error: Error occurred while opening personality.

    Cause: There is more than one dot used in the folder name of the UNC path (example: \\server\folder.1.2\package.exe)

    Resolution: On Windows 9x platforms, do not use folder paths that include more than one dot. 

  9. File Size of Edited Packages
    When a Personality Package is edited, the changes are appended to the existing file, thus making the package file larger in size with each edit. 

  10. Printer Settings
    1. Printer Support
      • If the destination computer is a NT4 computer, and if you directly provide an .INF file path, which is of a new dynamic OS platform format, then PC Transplant Solution cannot migrate the printer. Note: If the destination computer is 2K or XP, then the printers are migrated.
      • If you provide a global .INF path using the –printer command-line option, then PC Transplant Solution finds the appropriate .INF file for each available printer. If any of the .INF file is of a new dynamic OS platform format, which is required for a particular printer, then PC Transplant cannot map the file to that printer.

        To determine if your printer’s .INF file uses this format, open the .inf file in a text editor and look under the Manufacturer section. If multiple definitions provided after the equals sign are separated by commas, the .inf file supports dynamic OS platforms (that is, %HP%=HP,NTx86.5.1).

        To change your .INF file to support a specific OS platform, modify the manufacture value to only include one platform (that is, %HP%=HP).

    2. Security Permissions
      In Windows NT/2000/XP, network printer security permissions are not migrated. Example: Print, Manage Printers, Manage Documents, and so on.
    3. Migrating PDF Printers
      PDF printers are not migrated properly because the printer includes a conversion utility that is not supported by PC Transplant Solution. If you try to migrate the PDF printer, the destination PDF printer will be unstable.

  11. International Versions of PC Transplant Solution
    1. Microsoft Screen Savers
      PC Transplant Solution cannot migrate a Microsoft Windows 9x screen saver to Windows NTx when run under an international version of the operating system. The filenames under Windows 9x have different filenames than those used under NTx. PC Transplant cannot translate the English filenames from these unlike platforms. The International versions of the operating system changes these filenames and breaks the automatic mapping.

    2. MS Outlook 2000 French
      In some cases, PC Transplant Solution may not be able to migrate a user’s Outlook settings if Outlook contains multiple user profiles. Cause: Outlook French failed to match the default profile’s name with its setting definition, making it impossible to locate. Microsoft has corrected this in Outlook XP.

  12. Application Installation

    Standard Support
    If you use the standard support provided by PC Transplant Solution for silent application installation, some applications will be installed in the path predefined in the .ISS files. If required, you can change the default path. The Serial Key for some applications also needs to be specified in the .ISS file to complete the installation. You can also specify the name of our organization in the .ISS file.

    Note: The keys that specify the installation path are mentioned in the Keys to specify (Optional) column.

    The following keys for the applications have to be specified in the .ISS file:


     Application  Filename  Keys to Specify
    (Mandatory)
     Keys to Specify
    (Optional)
     Adobe Acrobat 3  AdobeAcrobat3.iss    SzDir
     Adobe Acrobat 4  AdobeAcrobat4.iss    SzDir
     Adobe Acrobat 5  AdobeAcrobat5.iss    SzDir
     Adobe PageMaker 7  AdobePage7.iss  FirstName, SerialNumber, and Company  SzDir
     Adobe Photoshop 5   AdobePhotoshop5.iss  FirstName, SerialNumber, and Company  SzDir
     Adobe Photoshop 6  AdobePhotoshop6.iss  FirstName, SerialNumber, and Company  SzDir
     Eudora 5  Eudora5.iss    SzDir
     Lotus Office Release 9  Instsuit.rsp  UserName and CompanyName  
     Netscape 4  Netscape4.iss    SzDir
     WinFaxPro   WinFax.iss   SzCompany and SzName   SzExeDir, szFaxDir, szCoverDir, and szBackupDir


  13. Storing the Package on a Secure Web Server
    Install the Client Authentication (CA) Security Certificate on Windows XP computer to store the package on a secure Web server.

  14. Web Store not Supported on Windows XP Service pack 2 Computer using SSL
    Saving a package on a Web Store installed on a computer running Windows XP with Service Pack 2 using secure channel (SSL) is not supported. However, you can save a package on a Web Store installed on a computer running Windows XP with Service Pack 2 that does not use SSL.

  15. English characters appear blurred on a Chinese operating system
    When running the English locale of PC Transplant Solution on a Chinese operating system, the English texts appearing on the buttons, checkboxes, radio buttons, and other dialog boxes are not displayed properly. This problem occurs with the MS Sans Serif font shipped with Windows. 

  16. Windows 9x Limitations
    1. No Information about selected settings is displayed on a Windows 9x computer
      While running PC Transplant Wizard or Template Builder on a Windows 9x computer, if you select a desktop, network, or application setting and click the Properties button to view the setting’s properties, no information is displayed in the Properties dialog.

    2. Analysis Report does not Display Package Information
      On a 9x computer, if you generate an Analysis Report, no information is displayed in the Summary and Details tabs.

  17. Summary Log Contains Garbage Characters
    While performing real-time migration in the Chinese and Japanese PC Transplant Solution versions the Summary Log displays few garbage characters. If you open the Summary Log in Notepad, it displays valid characters.

  18. Running A2i Builder on a Chinese Windows XP Operating System
    If you run A2i Builder on a Chinese Windows XP Operating system, the computer restarts after clicking the Try Now button in the A2i File Creation page.

  19. No localized help for Run/Edit Password field
    On the Deploy Options page of Altiris PC Transplant Wizard, the description of the Run/Edit Password field is provided in the help for English version only. The description for this field is not provided in the help for other localized languages.

  20. Migrating to Internet Explorer 7
    1. The following settings are not migrated from Internet Explorer 4 to Internet Explorer 7
      • Toolbar icons
        The Internet Explorer 4 and Internet Explorer 7 versions use different logic to store the binary values. So the toolbar icons cannot be migrated.
      • Tools > Internet Options > General > Fonts
        Internet Explorer 4 maintains a different registry structure to store the settings for the fonts. Internet Explorer 4 has different keys for different scripts and stores the settings in the selected script.
      • View > Status bar
        The Internet Explorer 4 and Internet Explorer 7 versions store the status bar settings with different keys. Internet Explorer 7 maintains a separate key for this setting, which does not match with the status bar settings in Internet Explorer 4.
      • View > Explorer Bar > (All settings)
        Internet Explorer 4 stores the Explorer bar settings in one binary value. Internet Explorer 7 stores these settings in 3 different keys. So these settings cannot be migrated.
      • View > Text size
        Internet Explorer 4 maintains one registry value in different 'character set' keys and updates the value from the selected character set key. This value cannot be read at run time during migration.
      • Tools > Internet Options > Security > (Different zone levels)
        The versions maintain different detailed settings under custom level for the Security settings and so the settings cannot be migrated.
      • Tools > Internet Options > Connections > Dial-up and Virtual Private Network
        These settings cannot be migrated.
    2. The following settings cannot be migrated from Internet Explorer 5 to Internet Explorer 7:
      • Toolbar icons
        The Internet Explorer 5 and Internet Explorer 7 versions use different logic to store the binary values. So, the toolbar icons cannot be migrated.
      • View > Status bar
        The versions store the status bar settings with different keys. Internet Explorer 7 maintains a separate key for this setting, which does not match with the status bar settings in Internet Explorer 5.
      • Tools > Internet Options > Security > (Different zone levels)
        The versions maintain different detailed settings under custom level for the Security settings and so the settings cannot be migrated.
      • View > Explorer Bar > (All settings)
        Internet Explorer 5 stores the Explorer bar settings in one binary value. Internet Explorer 7 stores these settings in 3 different keys. So these settings cannot be migrated.
      • Tools > Internet Options > Connections > Dial-up and Virtual Private Network
        These settings cannot be migrated.
    3. Following settings are not migrated from Internet Explorer 6 to Internet Explorer 7:
      • Toolbar icons
        The Internet Explorer 6 and Internet Explorer 7 versions use different logic to store the binary values. So, the toolbar icons cannot be migrated.
      • View > Explorer Bar > (All settings)
        Internet Explorer 6 stores the Explorer bar settings in one binary value. Internet Explorer 7 stores these settings in 3 different keys. So these settings cannot be migrated.
      • Tools > Internet Options > Security > (Different zone levels)
        The versions maintain different detailed settings under custom level for the Security settings and so the settings cannot be migrated.
      • Tools > Internet Options > Connections > Dial-up and Virtual Private Network
        These settings cannot be migrated.
    4. The following setting is not migrated from Internet Explorer 7 to Internet Explorer 7:
      • Tools > Internet Options > Connections > Dial-up and Virtual Private Network 

  21. Migrating to Microsoft Access 2007
    1. Following settings are not migrated from Microsoft Access 97 to Microsoft Access 2007:
      • General > New Database Sort Order to Personalize > File Settings
        The A2i file is modified for this setting. The Microsoft Access 97 and Microsoft Access 2007 versions use different DWORD values.
      • Datasheet > Default colors
        The Microsoft Access 97 and Microsoft Access 2007 versions use different DWORD values. 
    2. The following setting cannot be migrated from Microsoft Access 2000 to Microsoft 2007.
      • Datasheet > Default colors
        The Microsoft Access 2000 and 2007 versions use different DWORD values. 
    3. The following settings cannot be migrated from Microsoft Access XP to Microsoft Access 2007.
      • Datasheet > Default colors
        The Microsoft Access XP and 2007 versions use different DWORD values.
      • There is no Pages tab in Microsoft Office 2007
        There is no Pages tab in Microsoft Office 2007, so these settings cannot be migrated from Microsoft Access XP to Microsoft Office 2007.
    4. The following settings cannot be migrated from Microsoft Access 2003 to Microsoft Access 2007:
      • Datasheet > Default colors
        The registry value names are the same in the Microsoft Access 2003 and 2007 versions but the value takes different DWORD value for the same color in the two versions.
      • Forms\Reports > Error Checking > Error indicating color
        The registry value names are the same in the Microsoft Access 2003 and 2007 versions but the value takes different DWORD value for the same color in the two versions. 

  22. Migrating to Microsoft Excel 2007
    1. The following settings cannot be migrated from Microsoft Excel 97 to Microsoft Excel 2007.
      • Tools > Options > Calculation > Calculation
      • Tools > Options > Calculation > Iteratio

        In Microsoft Office, these settings are combined in one setting: Enable Iterative Calculation.

    2. Migrating from Microsoft Excel 2003 and Microsoft Excel XP to Microsoft Excel 2007
      The settings for Tools > Options > Save > Workbook options > Disable AutoRecover are saved along with the file in Microsoft Excel 2003 and Microsoft Excel XP.

    3. Migrating from Microsoft Excel 2000 to Microsoft 2007
      Microsoft Excel 2000 stores the user name in a binary value whereas Microsoft Excel 2007 stores it in a string value. So the user name cannot be migrated. 

  23. Migrating to Microsoft PowerPoint 2007
    1. The following setting cannot be migrated to Microsoft PowerPoint 2007.

      Tools > Options > Save > Save PowerPoint files as

      These Microsoft PowerPoint 2000 and 2007 versions use different DWORD values to store this setting.

    2. The following settings are not migrated from to Microsoft PowerPoint 2007.
      • Tools > Options > General > User information > Name
        In Microsoft PowerPoint 2003 this setting is stored as a binary value, while in PowerPoint 2007 it is stored as a string value.
      • Tools > Options > General > User Information > Initials
        In Microsoft PowerPoint 2003 this setting is stored as a binary value, while in PowerPoint 2007 it is stored as a string value.
      • Tools > Options > Save > Save PowerPoint files as
        The Microsoft PowerPoint 2003 and 2007 versions use different DWORD values to store this setting.
    3. The following settings are not migrated from Microsoft PowerPoint XP to Microsoft PowerPoint 2007:
      • Tools > Options > General > User Information > Name
        In Microsoft PowerPoint XP this setting is stored in a binary value, while in Microsoft PowerPoint 2007 it is stored in a string value.
      • Tools > Options > General > User Information > Initials
        In Microsoft PowerPoint, this setting is stored in a binary value, while in Microsoft PowerPoint 2007 it is stored in a string value.
      • Tools > Options > Save > Save PowerPoint files as
        The Microsoft PowerPoint XP and Microsoft PowerPoint 2007 versions use different DWORD values to save this setting.

         
  24. Which settings are not migrated in Microsoft Outlook?
    • During migration from Microsoft Outlook 2000 to Microsoft Outlook XP, Microsoft Outlook XP to Microsoft Outlook Vista, and from Microsoft Outlook XP to Microsoft Outlook Vista all three options in the Tools > Options > Resource scheduling have to be set to ON. During the migration of the .PST file, these settings are not migrated to the destination computer.
    • The AutoCorrect option in Tools > Options > Spelling cannot be migrated from Microsoft Outlook 2003 to Microsoft Outlook 2007, because Microsoft Outlook 2003 and Microsoft Outlook XP save these settings as a DWORD value, while Microsoft Outlook 2007 saves these settings as a binary value.
    • During the migration of the rules setting, an error message is displayed. This message is displayed because Microsoft Outlook 2007 does not make the .PST file that is migrated as the default data file.
    • The Maximum space on hard disk [ ] kilobytes setting in Tools > Options > Other > Advanced options > Custom Forms is represented by a binary value in the registry. During migration, this value is not migrated to the destination computer as a binary value. So the setting cannot be migrated.
    • The Background color setting in Tools > Options > Preferences > Calendar options is migrated to Default color in Tools > Options > Preferences > Calendar options. However, Microsoft Outlook 2007 cannot read the value in the registry and reads a different color as the default color. So, this setting cannot be migrated.
    • Microsoft Outlook stops responding if we select the following setting:

      Tools > Options > Spelling > Spellings and Auto Corrections > Editor options > Advanced > Editing Options > Automatically create drawing canvas when inserting AutoShapes

  25. Which settings are not migrated in Microsoft Word?
    The settings for Microsoft Word are stored in HKCU\Software\Microsoft\Office\12.0\Data\Settings in a binary format. However, the settings are not reflected in cross version migration, because the internal structure for the binary data has changed in Microsoft Office 2007.

  26. PCTWiz stops responding if a language or an input method is changed during Real-time migration
    During real-time migration, if you try to change the input method or language, PCTWiz may stop responding.

    To avoid this problem, during a real-time migration, you should not modify the input method, the language, or any other operating system setting. 

Vista Known Issues

The following are unresolved issues and workaround instructions for issues in this release:

  1. PC Transplant Web Store cannot be installed on a Windows Vista computer.
    The PC Transplant Web Store cannot be installed to a Windows Vista operating system.

  2. Restarting the computer is necessary after the Migration to a Windows Vista installed computer is complete.
    When you run PC Transplant Wizard in the User Interface mode and perform a real-time migration to a Windows Vista computer, you are not prompted to restart the computer after the migration completes. You have to manually start the computer after migration. This is applicable only for a Vista to Vista migration.
  3. Unspecified Advance Appearance Settings will migrate to a Windows Vista computer.
    If you create a personality package on a Windows 2000 computer and run the package on a Windows Vista computer, various advanced appearance settings not specified in the template are also migrated.

  4. Which Desktop Settings are not migrated to a Windows Vista computer?
    The desktop setting Power option is not migrated to a Windows Vista computer.

  5. Which Spelling Settings are not migrated to a Windows Vista computer?
    The following spelling settings cannot be migrated from Microsoft Access 2000, Microsoft Excel 2000, Microsoft Access XP, Microsoft Access 2003, Microsoft Publisher 2003, Microsoft Excel 2003, Microsoft PowerPoint 2000, Microsoft PowerPoint 2003, and Microsoft PowerPoint XP to Windows Vista:
    • Words in uppercase
    • Words with numbers
    • Internet and file addresses

      Note: Windows Vista has different registry paths and different value names to save these settings.

  6. How do I migrate the Rating System settings for Microsoft Internet Explorer in Windows Vista?
    By default, in Internet Explorer 5 and Internet Explorer 6, the Rating System (rsaci.rat) file is selected under Tools > Internet Options > Content > Content Advisor > Settings > General > Rating Systems. This file is present in the System32 folder of the operating systems up to Windows XP. By default, this folder is filtered in PCTWiz while creating a package. This file is not available in Windows Vista.

    To migrate the Rating System settings from Internet Explorer 5 or Internet Explorer 6 to Internet Explorer 7 on Windows Vista:
    1. Launch PCTWiz.
    2. On the Transplant PC’s Settings page, select Applications > MS Internet Explorer.
    3. On the Transplant Source PC’s Files and Folders page, click Filter.
    4. In Folder Filter, clear the C:\Windows\System32 folder check box.
    5. Click OK.
    6. Click Add new.
    7. Select the rsaci.rat file from the C:\Windows\System32 folder. Or select the required rating system file from the C:\Windows\System32 folder to migrate the Rating System file you have downloaded, in same or in cross-version migration.
    8. Create the package and execute it on the destination computer. 

  7. User Account Control in Windows Vista cannot be handled programmatically.
    When you run PCTWiz or any other PCT package, the User Account Control dialog is displayed. The functionality of the User Account Control is specific to the operating system. The UAC dialog cannot be handled programmatically.

    If you want to run PCTWiz or Package in the -q/-qm mode, disable the User Account Control dialog from the control panel so that it does not appear when the command is run. However, this option is not recommended. Therefore to run PCTWiz or Package in a quiet mode, run the command prompt in an elevated mode and run the required command-line through the elevated command prompt. 

  8. The display of the Welcome to PC Transplant window of the Altiris Personality Migration Wizard is sometimes incorrect.
    The Welcome to PC Transplant window of the Altiris Personality Migration Wizard sometimes displays incorrectly. Only the black background and the buttons on the page are displayed. This problem does not occur when the package is run locally. This occurs because the window is not correctly repainted by Microsoft.

    This is observed when you create a data-logic separated package; capture some settings and data in it, and run this package on a destination Windows Vista computer.

    To resolve this problem:

    Minimize the window and reopen it or change the focus to another window and refocus to the Welcome to PC Transplant window.

  9. Some Environment Variables do not work in Windows Vista
    The following environmental variables found in the HKLM\"Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\Shell Folders" registry are different in Windows Vista.
    1. %MI_ALLUSERS_APPDATA%
      Opens the Program Data in the system drive.
    2. %MI_APPDATA%
      Opens the Roaming folder in <system drive>\users\solutions1\AppData.
    3. %MI_LOCALAPPDATA%
      Opens the Local folder in <system drive>\users\solutions1\AppData. In case of computers other than Windows Vista, this variable opens the Application data folder present in the Local settings of the current user.

      The following variables are not accessible from the File dialog. But this variable can be used in the Template Builder.
      • %MI_FONTS%
      • %MI_HISTORY%
      • %MI_RECENT%

        The following variables do not work with the file open, but can be used in the Template Builder.
      • %MI_PROFILEUSER%
      • %MI_USER%
      • %MI_INPUT_LOCALE_ID%

        This variable is not supported in Vista:

        %MI_LOCALSETTINGS%

  10. The Launch button is disabled in the A2i Builder in Windows Vista
    The Launch button on the A2i Settings screen of the A2i Builder Wizard is disabled in Windows Vista, because it does not work and gives an error.

  11. The .inf file path dialog appears on a Windows Vista computer even if you run a package containing local printer settings.
    If you run a package containing local printer settings on a Windows Vista computer, you are prompted to enter the .inf file path of the printers. However, if you run the package after uninstalling the migrated printers, you are not prompted to specify the .INF file path. Network printers cannot be installed on a Windows Vista computer. So, the path of the network printers cannot be migrated through PCTWiz to a Windows Vista computer.
     

Troubleshooting

Removable Media

We do not recommend storing a Personality Package on a removable media with less than 10 MB of free disk space. If disk space is limited, you can span a Personality Package across multiple disks. If you use this approach, disk swapping is required.

Boot Disk Configuration

When creating a boot disk configuration, set the disk to map to the root directory or share the location of the program's executable.

Example: If the program is located in \\server1\PC Transplant, you have to manually create a map in the Boot Disk Wizard and assign it to map to \\server1 and the PC Transplant share.

User Accounts, Groups, Computer Names, and Domains

To run PC Transplant Solution Pro on Windows NT, 2000, or XP, we recommend using the user account of the Administrator group.

If you are a member of a Windows Domain and are migrating a Windows NT, 2000, or XP computer name or are re-creating the Domain Computer account, you might receive the following error while logging on to the domain after the migration: “The trust relationship between this workstation and the primary domain failed.”

Cause: The computer account has an incorrect role or its password has not matched with that of the domain database.

Solution: Log on to the computer (Administrative rights required). Change the network membership to be a member of a Workgroup. Restart the computer and log on to the workstation as a member of the Workgroup. Change the network membership back to Domain and restart.

Improve Performance

Turn off the migration of security permissions to improve the performance.

Outlook Settings

When migrating the Outlook settings, it appears that settings and personal folders were not migrated for a given user account.

Cause: The profile account used on the source computer is not used when logging on to Outlook on the destination computer.

Solution: Check if you are using the same account.

This problem can also occur if the system administrator has defined a Microsoft profile file to be used when Outlook is executed. A Microsoft Profile File (PRF) is used by Microsoft to configure a user's profile and settings. An administrator can configure these to run automatically when Outlook executes.

A PRF can also be configured by passing a /importprf command-line switch to the outlook.exe or by setting the ImportPRF registry value under Microsoft's Outlook\Setup key.

Additional Documentation

Altiris product documentation is available in Microsoft HTML Help (.chm) and Adobe Acrobat (.pdf) formats. To view Altiris product documentation in .pdf format, use Adobe Acrobat Reader (available at: http://www.adobe.com/products/acrobat/readstep2.html).

Documentation files are installed in the following directory on the Notification Server computer: C:\Program Files\Altiris\eXpress\Notification Server\NSCap\Help

The following documentation is provided with PC Transplant Solution Pro 6.8

PC Transplant Solution Pro 6.8 online help (pctransplant.chm)

PC Transplant Solution Pro 6.8 Product Guide (pctransplant.pdf)

PC Transplant Solution Pro 6.8 Reference Guide (pctransplantref.pdf)

You can access documentation from the Altiris Console by clicking the following icons in the upper-right corner of the console:

 Access the contextual online help by clicking the online help icon.

 Access an index of all installed help by clicking the index icon.

Source What Information it Includes Location
Altiris Documentation Information about new features, update instructions, and known issues for each release. Includes Altiris formal documentation such as release notes, help, reference guides, best practice articles, and technical reference articles. http://www.altiris.com/support/documentation
Altiris Knowledgebase Comprehensive collection of articles, incidents, and issues for Altiris solutions. http://kb.altiris.com/
Altiris Juice:
an online magazine for Altiris users
Best practices, tips and tricks, and articles for users of Altiris solutions. http://www.altiris.com/juice
Online Forums Forums for Altiris solutions and suites. http://forums.altiris.com/

Document History

Date Changes
 08/18/06  Alpha release notes posted as Draft.
09/29/06  Beta release notes posted as Draft.


Legacy ID



25887


Article URL http://www.symantec.com/docs/HOWTO4673


Terms of use for this information are found in Legal Notices