Verify Windows master server settings

You can determine the domain in which a host is registered (where the primary authentication broker resides). Or you can determine the name of the computer the certificate represents. Run bpnbat with -whoami and specify the host credential file. The server credentials are located in the c:\Program Files\Veritas\Netbackup\var\vxss\credentials\... directory.

For example:

    bpnbat -whoami -cf 
    "c:\Program 
    Files\Veritas\Netbackup\var\vxss\credentials\
     win_master"
    Name: win_master.company.com
    Domain: NBU_Machines@win_master.company.com
    Issued by: /CN=broker/OU=root@win_master.company.com/
     O=vx
    Expiry Date: Oct 31 20:17:51 2007 GMT
    Authentication method: Veritas Private Security
    Operation completed successfully.

If the domain listed is not NBU_Machines@win_master.company.com, consider running bpnbat -addmachine for the name in question (win_master). This command is run on the computer with the authentication broker that serves the NBU_Machines domain (win_master).

Then, on the computer where we want to place the certificate (win_master), run:

bpnbat -loginmachine

Verify which computers are present in the authentication broker

To verify which computers are present in the authentication broker, log on as a member of the Administrators group and run the following command:

bpnbat -ShowMachines

This command shows the computers for which you have run bpnbat -AddMachine.

Verify which computers are permitted to perform authorization lookups

To verify which computers are permitted to perform authorization lookups, log on as a member of the Administrators group and run the following command:

bpnbaz -ShowAuthorizers

This command shows that win_master and win_media (master and media servers) are permitted to perform authorization lookups. Note that both servers are authenticated against the same Private Domain (domain type vx), NBU_Machines@win_master.company.com.

    bpnbaz -ShowAuthorizers
    ==========
    Type: User
    Domain Type: vx
    Domain:NBU_Machines@win_master.company.com
    Name: win_master.company.com
    ==========
    Type: User
    Domain Type: vx
    Domain:NBU_Machines@win_master.company.com
    Name: win_media.company.com
    Operation completed successfully.

If a master server or media server is not on the list of authorized computers, run bpnbaz -allowauthorization server_name to add the missing computer.

Verify that the database is configured correctly

To make sure that the database is configured correctly, run bpnbaz -listgroups:

    bpnbaz -listgroups
    NBU_Operator
    NBU_Admin
    NBU_SAN Admin
    NBU_User
    NBU_Security Admin
    Vault_Operator
    Operation completed successfully.

If the groups do not appear, or if bpnbaz -listmainobjects does not return data, you may need to run bpnbaz -SetupSecurity.

Verify that the nbatd and nbazd processes are running

Use the Windows Task Manager to make sure that nbatd.exe and nbazd.exe are running on the designated host. If necessary, start them.

Verify that the host properties are configured correctly

In the access control host properties, verify that the NetBackup Authentication and Authorization property is set correctly. (The setting should be either Automatic or Required, depending on whether all computers use NetBackup Authentication and Authorization or not. If all computers do not use NetBackup Authentication and Authorization, set it to Automatic.

The host properties can also be verified by looking at USE_VXSS in the registry at:

HKEY_LOCAL_MACHINE\Software\Veritas\NetBackup\
CurrentVersion\config.

See Figure: Host properties settings. for an example of the host properties settings on the Authentication domain tab.

In the Access Control host properties, verify that the listed authentication domains are spelled correctly and point to the proper servers (valid authentication brokers). If all of the domains are Windows-based, they should point to a Windows computer that runs the authentication broker.