To recover files and folders by using Symantec System Recovery Disk

1. Start the computer by using the Symantec System Recovery Disk.

   See Booting a computer by using the Symantec System Recovery Disk.

2. Click Recover, and then click Recover My Files.

3. Do one of the following:

   • If Symantec System Recovery Disk cannot locate any recovery points, you are prompted to locate one. In the Select Recovery Point dialog box, navigate to a recovery point, select one, and then click OK.

   • If Symantec System Recovery Disk finds recovery points, select a recovery point from the list, and then click OK.

   Note:

   If you cannot find the recovery points in a network location, type the name of the computer and the share that holds your recovery points. For example, \\computer_name\share_name. If you still have trouble, try entering the computer's IP address. See About using the networking tools in Symantec System Recovery Disk.

4. In the tree view pane of the Recovery Point Browser, double-click the drive that contains the files or folders that you want to restore.

5. In the content pane of the Recovery Point Browser, select the files or folders that you want to restore.

6. Click Recover Files.

   In the Recover Items dialog box, the Restore to this folder field may already contain the original path from which the files originated.

   If the original location does not include a drive letter, you must type the drive letter at the beginning of the path.

   Note:

   While in the recovery environment, drive letters and labels might not match what appears in Windows. You might have to identify the correct drive based on its label, which is the name assigned to it.

7. If the original path is unknown or you want to restore the selected files to a different location, click Browse to locate the destination.

8. Click Recover to restore the files.

9. Click OK to finish.