Installing or upgrading the Software Management Solution plug-in

Article:HOWTO48739  |  Created: 2011-04-07  |  Updated: 2011-04-07  |  Article URL http://www.symantec.com/docs/HOWTO48739
Article Type
How To


Subject


Installing or upgrading the Software Management Solution plug-in

Before you use Software Management Solution to deliver or manage software on managed computers, you must install the Software Management Solution plug-in on those computers.

If you upgraded from a 7.x version of Software Management Solution, you must upgrade the Software Management Solution plug-in that is installed on the managed computers.

Upgrade form a 6.x version of Software Management Solution plug-in is not supported. You must upgrade the Symantec Management Agent first, and then use the Software Management Solution Plug-in Install policy to install the plug-in.

For more information about upgrade and data migration, see the ITMS 7.1 Implementation Guide at http://www.symantec.com/docs/DOC3464.

You install the Software Management Solution plug-in to Windows and non-Windows computers using the same installation policy - Software Management Solution Plug-in Install.

See About the agents and plug-ins that Software Management Solution uses.

This task is a step in the process for implementing Software Management Solution.

See Implementing Software Management Solution.

To install or upgrade the Software Management Solution plug-in

  1. In the Symantec Management Console, on the Settings menu, click Agents/Plug-ins > All Agents/Plug-ins.

  2. In the left pane, expand Software > Software Management.

  3. Click one of the following policies:

    • Software Management Solution Plug-in Install

      Click if you this is a new installation or if you upgraded from the 6.x version of the product.

    • Software Management Solution Plug-in Upgrade

      Click if you upgraded from the 7.x version of the product.

  4. Check or uncheck Enable Verbose Reporting of Status Events as appropriate.

    This option records the detailed events that are related to the installation and posts them to the Notification Server computer.

  5. Under Applied to, select where to install the agent or you can keep the default settings.

    For more information, see the topics about specifying the targets of a policy or task in the Symantec Management Platform Help.

  6. Under Schedule, set the schedule for the policy or you can use the default Run once ASAP option to run the policy as soon as possible.

    Note that if you turn off and then turn on the policy, it will not run on the same computer again. To run a policy on the same computer again, you must configure it to run on a schedule.

    For more information, see the topics about specifying a policy schedule in the Symantec Management Platform Help.

  7. (Optional) Under Extra schedule options, configure other options.

    See Extra schedule options section.

  8. Turn on the policy.

    At the upper right of the page, click the colored circle and then click On.

  9. Click Save changes.


Legacy ID



v16240521_v56976232


Article URL http://www.symantec.com/docs/HOWTO48739


Terms of use for this information are found in Legal Notices