Where can I find log files?

Article:HOWTO4922  |  Created: 2006-09-08  |  Updated: 2013-12-17  |  Article URL http://www.symantec.com/docs/HOWTO4922
Article Type
How To



Question

Where can I find more details about the agent and server processing?

Answer

The a.logs (the Symantec Management Platform server logs) are stored here:

SMP 7.0: Program Files\Altiris\Notification Server\Logs

SMP 7.1 and 7.5: ProgramData\Symantec\SMP\Logs

Note: The ProgramData folder is hidden by default and may need to have "Show hidden files and folders" enabled in Windows Explorer.

The agent.logs (the Symantec Management Agent logs) are stored here:

XP/2003:  Program Files\Altiris\Altiris Agent\Logs

Vista/Windows 7/Server 2008: Users\Public\(Public) Documents\Altiris\Altiris Agent\Logs 
OR ProgramData\Symantec\Symantec Agent\Logs 
OR Users\All Users\Symantec\Symantec Agent\Logs

Note: The All Users folder is hidden by default and may need to have "Show hidden files and folders" enabled in Windows Explorer.

Mac: opt/altiris/notification/nsagent/var/aex-client.log

Related Article

Where does the Altiris Agent write logs for Windows Vista, 7, Server 2008, and later operating systems?
http://www.symantec.com/business/support/index?page=content&id=TECH41429



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