NetBackup status code: 90

Article:HOWTO50864  |  Created: 2011-05-04  |  Updated: 2012-11-19  |  Article URL http://www.symantec.com/docs/HOWTO50864
Article Type
How To


Environment

Subject


NetBackup status code: 90

Message: media manager received no data for backup image

Explanation: The tape manager (bptm) or disk manager (bpdm) received no data when it performed a backup, archive, or duplication. This error can occur for incremental backups where no data was backed up because no files have changed.

Recommended Action: Do the following, as appropriate:

  • Check the All Log Entries report.

  • For detailed debug information, create bpdm or bptm debug log directories on the server. If the client is Windows, also create a bpbkar debug log directory on the client. Retry the operation and check the resulting debug logs.

  • For additional information, check the following:

    • NetBackup Problems report to determine the device or media that caused the error

    • System and error logs for the system (UNIX)

    • Event Viewer Application log (Windows)

  • Verify the Media and Device Management and system configuration for the drive.

    For example, on UNIX, the drive may not be set for variable mode in a case where NetBackup requires that mode.

    Check the NetBackup Device Configuration Guide for drive configuration information.

  • Verify that the Media and Device Management configuration for the backup device matches what is specified for the storage unit in the NetBackup policy.

  • Verify that you use the correct media in the drive.

  • For detailed debug information, create a bpdm or bptm debug log directory (whichever applies) on the server. If the client is Windows, also create a bpbkar debug log directory on the client. Retry the operation and check the resulting debug logs.

  • If the error occurred during duplication or a Vault session that uses an Alternate Read Server to perform duplication, verify that the Alternate Read Server has access to the source media.


Legacy ID



v15098369_v55367249


Article URL http://www.symantec.com/docs/HOWTO50864


Terms of use for this information are found in Legal Notices