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Media Manager status code 194

Article:HOWTO51391

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Created: 2011-05-04

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Updated: 2012-11-20

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Article URL http://www.symantec.com/docs/HOWTO51391

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Windows Server 2008
Web Edition (x64) SP2, Web Edition (x64), Standard (x86-32bit) SP2, Standard (x86-32bit), Standard (x64-64bit) SP2, Standard (x64-64bit), Server Core SP2, Server Core, Itanium SP2, Itanium, Enterprise (x86-32bit) SP2, Enterprise (x86-32bit), Enterprise (x64-64bit) SP2, Enterprise (x64-64bit), DataCenter (x86-32bit) SP2, DataCenter (x86-32bit), DataCenter (x64-64bit) SP2, DataCenter (x64-64bit)

OpenVMS (VAX)
7.3, 6.2, 5.5

Solaris
10 (x86_64), 10, 9 (x86_64), 9.0

FreeBSD
8.1, 7.0

Windows Vista
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Windows 7
Professional, Enterprise

Windows Server 2003 R2
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Windows Server 2003
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Windows Server 2008 R2
WebServer (x64-64bit), Standard (x64-64bit), Server Core, Itanium, Enterprise (x64-64bit), DataCenter (x64-64bit)

Windows XP
Pro 5.1 64 bit SP2, Home 5.1 SP2, Embedded SP2

OpenVMS (Alpha)
8.3, 8.2, 7.3, 6.2, 6.1

HP-UX
11.11

Linux
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AIX
7.1, 6.1, 5.3

OpenVMS (IA64)
8.3, 8.2

NetWare
6.5

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Media Manager status code 194

Message: EMM DB record not found

Explanation: During a NetBackup upgrade a pre-requisite host was not upgraded in the correct order.

Examine command output, debug logs, and system logs for a more detailed message on the error.
See "Setting debug logging to a higher level" in the Troubleshooting Guide.
Verify that the proper upgrade order is followed as described in the NetBackup Installation Guide.

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v15104824_v55367249

Article URL http://www.symantec.com/docs/HOWTO51391

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