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Media Manager status code 196

Article:HOWTO51393

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Created: 2011-05-04

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Updated: 2012-11-20

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Article URL http://www.symantec.com/docs/HOWTO51393

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How To

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Windows Server 2008
Web Edition (x64) SP2, Web Edition (x64), Standard (x86-32bit) SP2, Standard (x86-32bit), Standard (x64-64bit) SP2, Standard (x64-64bit), Server Core SP2, Server Core, Itanium SP2, Itanium, Enterprise (x86-32bit) SP2, Enterprise (x86-32bit), Enterprise (x64-64bit) SP2, Enterprise (x64-64bit), DataCenter (x86-32bit) SP2, DataCenter (x86-32bit), DataCenter (x64-64bit) SP2, DataCenter (x64-64bit)

OpenVMS (VAX)
7.3, 6.2, 5.5

Solaris
10 (x86_64), 10, 9 (x86_64), 9.0

FreeBSD
8.1, 7.0

Windows Vista
Ultimate RC2, Ultimate (x64) 6.0.6000, Enterprise RC2

Windows 7
Professional, Enterprise

Windows Server 2003 R2
Standard Edition (x86), Standard Edition (x64), Enterprise Edition (x86), Enterprise Edition (x64), Datacenter Edition (x64)

Windows Server 2003
Standard Server(x64), Standard Server SP2 (x64), Standard Server SP2, Standard Server SP1, Standard Server, Enterprise SP2(x64), Enterprise SP2, Enterprise SP1(x64), Enterprise SP1(IA64), Enterprise ServerSP1, Enterprise Server, Enterprise (x64), Enterprise (IA64), Datacenter SP2(x64), DataCenter SP2, DataCenter SP1(x64), DataCenter SP1(IA64), DataCenter SP1, DataCenter (x64), DataCenter (IA64), DataCenter

Windows Server 2008 R2
WebServer (x64-64bit), Standard (x64-64bit), Server Core, Itanium, Enterprise (x64-64bit), DataCenter (x64-64bit)

Windows XP
Pro 5.1 64 bit SP2, Home 5.1 SP2, Embedded SP2

OpenVMS (Alpha)
8.3, 8.2, 7.3, 6.2, 6.1

HP-UX
11.11

Linux
SLES9 (zSeries), SLES 9 (IA64), SLES 11 (zSeries), SLES 11, SLES 10 SP1, SLES 10 (zSeries), SLES 10 (x86_64), SLES 10 (pSeries), RHEL 5.0 (zSeries), RHEL 5.0 (pSeries), RHEL 5 (x86_64), RHEL 5, RHEL 4.0 (pSeries), Red Flag DC Server 5.0 SP2, Red Flag DC Server 5.0 SP1, Open Enterprise Server, OL 5.0, Debian GNU Linux 5.0, Canonical Ubuntu 9.04

AIX
7.1, 6.1, 5.3

OpenVMS (IA64)
8.3, 8.2

NetWare
6.5

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Media Manager status code 196

Message: EMM database error

Explanation: The calling program does not recognize the error the EMM server returned.

Examine command output, debug logs, and system logs for a more detailed message on the error.
See "Setting debug logging to a higher level" in the Troubleshooting Guide.
Verify that the EMM server processes new requests.

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v15104850_v55367249

Article URL http://www.symantec.com/docs/HOWTO51393

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