Device configuration status code 2

Article:HOWTO51398  |  Created: 2011-05-04  |  Updated: 2012-11-19  |  Article URL http://www.symantec.com/docs/HOWTO51398
Article Type
How To


Environment

Subject


Device configuration status code 2

Message: The device_mappings file has invalid license info

The problem concerns one of the following files: /usr/openv/share/device_mappings.txt (UNIX and Linux) or install_path\VERITAS\NetBackup\share\device_mappings.txt (Windows).

  • The file does not exist.

  • The file is for a different version of NetBackup. You can find what version it is for by reading the header in the file.

  • The file has a corrupted licensing digest.

Recommended Action: Download the latest device mapping file from the following Symantec support website:

www.symantec.com/business/support/


Legacy ID



v15104904_v55367249


Article URL http://www.symantec.com/docs/HOWTO51398


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