Managing content updates

Article:HOWTO54846  |  Created: 2011-06-29  |  Updated: 2011-12-20  |  Article URL
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How To


Managing content updates

Symantec products depend on current information to protect computers from threats with the latest threat protection technology. Client computers and servers need to receive periodic updates to protection content such as virus and spyware definitions, intrusion protection system signatures, and product software. LiveUpdate provides these updates through an Internet connection. Symantec signs the updates and the LiveUpdate client verifies them to ensure that your updates are come from Symantec and have not been tampered with in any way.

An advanced setting is available to let users manually start LiveUpdate from their client computers. This setting is disabled by default. If you enable this setting, users can start LiveUpdate and download the latest content virus definitions, component updates, and product updates. Depending on the size of your user population, you may not want to let users download all content without previous testing. Additionally, conflicts can occur if two LiveUpdate sessions run simultaneously on client computers. By default, users are not allowed to download product updates from a LiveUpdate server. You can change this setting in the Advanced Settings panel of the LiveUpdate policy.

Users can always run LiveUpdate on Mac clients. You can restrict only Windows clients from running LiveUpdate. Product updates from a LiveUpdate server, however, can be restricted on both Mac and Windows clients. If you restrict product updates from LiveUpdate on a Mac client, you must provide them manually. Mac clients cannot get updates from the management server.

Table: Tasks for managing content updates describes some of the important tasks that you can perform to manage content updates. Since you can use the defaults for updating, all tasks are optional.

Table: Tasks for managing content updates



Run LiveUpdate after installation

After you install Symantec Endpoint Protection Manager, it is configured to periodically update content automatically. However, you can run LiveUpdate immediately or at any point to download the latest security and product updates.

See Downloading LiveUpdate content manually to Symantec Endpoint Protection Manager.

Review or change the LiveUpdate schedule for the management server

Review the LiveUpdate downloads and the default schedule that the management server uses to get content updates. You can adjust the schedule.

See Configuring the LiveUpdate download schedule for Symantec Endpoint Protection Manager.

See Viewing LiveUpdate downloads.

See Checking LiveUpdate server activity.

Decide how client computers get updates

Client computers automatically download virus definitions and other product content updates from Symantec Endpoint Protection Manager. You can also allow them to use LiveUpdate over the Internet to download security definitions and other product updates directly from a Symantec LiveUpdate server.


Mac client computers get updates only from a Symantec LiveUpdate server over the Internet.

See How client computers receive content updates.

See Configuring the LiveUpdate download schedule for client computers.

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