Enabling or disabling client submissions to Symantec Security Response
|Article:HOWTO54914|||||Created: 2011-06-29|||||Updated: 2011-12-20|||||Article URL http://www.symantec.com/docs/HOWTO54914|
Symantec Endpoint Protection Small Business Edition can protect computers by submitting information about detections to Symantec Security Response. Symantec Security Response uses this information to address new and changing threats. Any data you submit improves Symantec's ability to respond to threats and customize protection for your computers. Symantec recommends that you choose to submit as much detection information as possible.
Client computers submit information anonymously about detections. You can specify the types of detections for which clients submit information. You can also enable or disable submissions from client computers. Symantec recommends that you always enable submissions. In some cases, however, you might want to prevent your clients from submitting such information. For example, your corporate policies might prevent your client computers from sending any network information to outside entities.
To enable or disable client submissions to Symantec Security Response
If you disable submissions for a client and lock the settings, the user is unable to configure the client to send submissions. If you enable, select your submissions types and lock the settings, the user is not able to change your chosen settings. If you do not lock your settings, the user can change the configuration as desired.
Symantec recommends that you submit threat information to help Symantec provide custom threat protection. You may need however, to disable this feature in response to network bandwidth issues or a restriction on data leaving the client. You can check the Client Activity to view log submissions activity if you need to monitor your bandwidth usage.
See Viewing logs.
Information about files that are detected based on their reputation. The information about these files contributes to the Symantec Insight reputation database to help protect your computers from new and emerging risks.
Download Insight, Insight Lookup, and SONAR use Insight lookups for threat detection. Symantec recommends that you allow Insight lookups. Disabling lookups disables Download Insight and may impair the functionality of SONAR heuristics and Insight Lookup.
Article URL http://www.symantec.com/docs/HOWTO54914