Using the Risk log to delete quarantined files on your client computers

Article:HOWTO54916  |  Created: 2011-06-29  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO54916
Article Type
How To


Subject


Using the Risk log to delete quarantined files on your client computers

You can use the Risk log in the Symantec Endpoint Protection Manager console to delete quarantined files on your client computers. You run the Delete from Quarantine command from the log for any quarantined file that you want to delete.

See Managing scans on client computers.

If Symantec Endpoint Protection Small Business Edition detects risks in a compressed file, the compressed file is quarantined as a whole. However, the Risk log contains a separate entry for each file in the compressed file. To successfully delete all risks in a compressed file, you must select all the files in the compressed file.

To use the Risk log to delete files from the Quarantine on your client computers

  1. Click Monitors.

  2. On the Logs tab, from the Log type list box, select the Risk log, and then click View Log.

  3. Do one of the following actions:

    • Select an entry in the log that has a file that has been quarantined.

    • Select all entries for files in the compressed file.

      You must have all entries in the compressed file in the log view. You can use the Limit option under Advanced Settings to increase the number of entries in the view.

  4. From the Action list box, select Delete from Quarantine.

  5. Click Start.

  6. In the dialog box that appears, click Delete.

  7. In the confirmation dialog box that appears, click OK.


Legacy ID



v46540769_v59371755


Article URL http://www.symantec.com/docs/HOWTO54916


Terms of use for this information are found in Legal Notices