Checking the debug log on the client computer
| Article:HOWTO55022 | | | Created: 2011-06-29 | | | Updated: 2011-12-17 | | | Article URL http://www.symantec.com/docs/HOWTO55022 |
You can check the debug log on the client. If the client has communication problems with the management server, status messages about the connection problem appear in the log.
See Troubleshooting communication problems between the management server and the client.
You can check the debug log by using the following methods:
In the client, on the Help and Support menu, in the Troubleshooting dialog box, you can click and type a name for the log. You can then click .
You can use the Windows registry to turn on debugging in the client.
You can find the Windows registry key in the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\smc_debuglog_on
|
|
Legacy ID
v11913645_v59371754
Article URL http://www.symantec.com/docs/HOWTO55022
Terms of use for this information are found in Legal Notices
Thank you.