Verifying the connection with the database
| Article:HOWTO55031 | | | Created: 2011-06-29 | | | Updated: 2011-12-17 | | | Article URL http://www.symantec.com/docs/HOWTO55031 |
The management server and the database may not communicate properly. You should verify that the database runs and then test the connection between the server and the database.
If the management server runs the embedded Sybase database, perform the following steps:
If the management server runs the remote SQL database, perform the following actions:
To verify communication with the embedded database
On the management server, click Start > Control Panel > Administrative Tools.
In the Administrative Tools dialog box, double-click Data Sources (ODBC).
In the ODBC Data Source Administrator dialog box, click System DSN.
On the System DSN tab, double-click SymantecEndpointSecurityDSN.
On the ODBC tab, verify that the Data source name drop-down list is SymantecEndpointSecurityDSN and type an optional description.
In the Password text box, type the password for the database.
This password is the one that you entered for the database when you installed the management server.
On the Database tab, in the Server name text box, type <\\servername\instancename>.
If you use the English version of Symantec Endpoint Protection Manager, type the default, sem5. Otherwise, leave the Server name text box blank.
On the ODBC tab, click Test Connection and verify that it succeeds.
To verify communication to the SQL database
On the management server, click Start > Control Panel > Administrative Tools.
In the Administrative Tools dialog box, double-click Data Sources (ODBC).
In the ODBC Data Source Administrator dialog box, click System DSN.
On the System DSN tab, double-click SymantecEndpointSecurityDSN.
In the Server drop-down list, verify that the correct server and instance is selected.
In the Password text box, type the password for the database.
This password is the one that you entered for the database when you installed the management server.
Click Next and make sure that sem5 is selected for the default database.
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Article URL http://www.symantec.com/docs/HOWTO55031
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