Copying a Sylink.xml file to the installation files

Article:HOWTO55047  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL
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Copying a Sylink.xml file to the installation files

When you install Symantec Endpoint Protection Manager, the installation creates a file named Sylink.xml. Symantec Endpoint Protection clients read the contents of this file to know which management server manages the client. If you do not copy this file to the installation files before you install the client software, the clients are installed as unmanaged. You must create at least one new group with the management console before you copy the file. If you do not, the Sylink.xml file causes the clients to appear in the Default group.


Packages that are exported with the Symantec Endpoint Protection Manager console include a Sylink.xml file.

See Installing clients with Active Directory Group Policy Object.

To copy Sylink.xml file to the installation files

  1. If you have not done so, install a Symantec Endpoint Protection Manager.

  2. Locate a Sylink.xml file in one of the outbox folders.

    By default, these folders are located at \\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\uid\ where uid represents a unique name for the package folder, such as 8F171749C0A85C820163FBAA230DBF18. You may have to open and read the Sylink.xml files in the different uid folders with a text editor to find the file you want.

  3. If necessary, copy Sylink.xml to removable media.

  4. Copy Sylink.xml by using one of the following methods:

    • If you created an administrative installation file image, overwrite the Sylink.xml file in folder.\install_directory\Program Files\Symantec Endpoint Protection Manager\.

    • If you did not create an administrative installation file image, copy the SEP folder on the product disc to a folder on your computer. Then, to create a managed client, copy the Sylink.xml file into that destination folder.

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