Licensing Symantec Endpoint Protection

Article:HOWTO55056  |  Created: 2011-06-29  |  Updated: 2013-06-26  |  Article URL
Article Type
How To


Licensing Symantec Endpoint Protection

Symantec Endpoint Protection requires a paid license after the trial period expires or when your current license expires. You can apply an existing license to a product upgrade. You use the License Activation Wizard to activate new or renewed licenses, or when you convert a trial license to a paid license. You license Symantec Endpoint Protection according to the number of Symantec Endpoint Protection clients that you need to protect the endpoints at your site.

Once the Symantec Endpoint Protection Manager is installed, you have 60 days to purchase enough license seats to cover all of your deployed clients.

Table: Licensing tasks lists the tasks that are required to purchase and activate your Symantec product license.

Table: Licensing tasks



Check the product license requirements

It is important to understand the license requirements imposed by the system you want to protect. A license lets you install the Symantec Endpoint Protection client on a specified number of computers and download virus definitions and product updates from LiveUpdate.

See Product license requirements.

Purchase a license

You need to purchase a license in the following situations:

  • You want to purchase Symantec Endpoint Protection.

  • Your trialware license expired.

  • Your paid license expired.

  • Your license is over-deployed.

  • Your upgrade license expired.

See Checking license status.

See Purchasing licenses.

See About upgrading from trialware.

Import and activate your license

You use the License Activation wizard in the Symantec Endpoint Protection Manager to import and activate your Symantec product license.

License activation requires either:

  • A Symantec license serial number

  • A Symantec License file (.SLF)


You receive one or the other of these when you purchase a license.

See Activating your new or renewed Symantec Endpoint Protection 12.1 product license.

Review the default license notifications

License notifications alert administrators about expired licenses and other license issues.

See About the preconfigured notifications.

Check license status

You can obtain the status for each license that you imported into the console.

See Checking license status.

See About renewing your Symantec Endpoint Protection license.

Back up your license files

Backing up your license files preserves the license files in case the database or the computer's hard disk is damaged.

See Backing up your license files.

Depending upon the license vendor, you receive either a product license serial number or a Symantec License file. License files are either sent to you in email or downloaded from a secure Web site. The license file uses the file extension .SLF (Symantec license file ). When the license file is sent by email, it is attached to the email as a .ZIP file. You must extract the .SLF file from the .ZIP file.

Save the license file to a computer that can be accessed from the Symantec Endpoint Protection Manager console. Many users save the license on the computer that hosts the Symantec Endpoint Protection Manager and also save a copy of the license to a different computer or removable storage media for safekeeping.


To prevent corruption of the license file, do not open or alter the file contents in any way. You may however, copy and store the license as desired.


In some cases, you may only have a license serial number. This serial number can be used to activate your Symantec product license and to download the product software.

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