Upgrading clients by using AutoUpgrade

Article:HOWTO55058  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL http://www.symantec.com/docs/HOWTO55058
Article Type
How To


Subject


Upgrading clients by using AutoUpgrade

The AutoUpgrade process lets you automatically upgrade the Symantec Endpoint Protection client software for all the clients that are contained in a group. For example, you can use AutoUpgrade to upgrade clients to a new maintenance release or product version.

You must test the AutoUpgrade process before you attempt to upgrade a large number of clients in your production network. If you do not have a test network, you can create a test group within your production network. For this kind of test, you add a few non-critical clients to the test group and then upgrade them by using AutoUpgrade. You confirm that the upgrade completed successfully by verifying the version number of the client software. The version number is displayed in the client's Help >About panel.

See About upgrading client software.

To upgrade clients by using AutoUpgrade

  1. In the Symantec Endpoint Protection Manager console, click Admin.

  2. Click Install Packages.

  3. Under Tasks, click Upgrade Clients with Package.

  4. In the Upgrade Groups Wizard panel, click Next.

  5. In the Select Client Install Package panel, select the appropriate client installation package, and then click Next.

  6. In the Specify Groups panel, select the groups that contain the client computers that you want to upgrade, and then click Next.

  7. In the Package Upgrade Settings panel, select Download from the management server.

    You can optionally stage and select a package on a Web server.

  8. Click Upgrade Settings.

  9. On the General tab, select Maintain existing client features when updating.

    You can optionally add or remove features when upgrading.

  10. Optionally, on the Notification tab, customize the user notification settings. You can customize the message that is displayed on the client computer during the upgrade. You can also allow the user to postpone the upgrade by an amount you specify.

    For more information about schedule and notification settings, click Help.

  11. Click OK.

  12. In the Upgrade Groups Wizard Complete panel, click Next.

  13. Click Finish.


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Article URL http://www.symantec.com/docs/HOWTO55058


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