Deploying clients using a Web link and email

Article:HOWTO55064  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL
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How To


Deploying clients using a Web link and email

The Web link and email method creates a URL for each client installation package. You send the link to users in an email or make it available from a network location.

You perform this procedure in two stages:

  • Select and configure the client installation packages. Client installation packages are created for 32-bit and 64-bit Windows computers. The installation packages are stored on the computer that runs Symantec Endpoint Protection Manager.

  • Notify the computer users about the client installation packages. An email message is sent to the selected computer users. The email message contains instructions to download and install the client installation packages. Users follow the instructions to install the client software.

The Mac client install package is automatically exported as a .zip file. To expand the package to the Apple install format .mpkg, you must use either the Mac Archive Utility or the ditto command. You cannot use either the Mac unzip command or any Windows unzip application.

To deploy clients by using a Web link and email

  1. On the Home page, in the Common Tasks menu, select Install protection client to computers.

  2. Select the type of deployment you want to use and then click Next.

    The New Package Deployment option uses the packages that are stored on the Symantec Endpoint Protection Manager. By default, two packages are available. You can optionally create new packages with custom settings and features. Existing Package Deployment lets you use the packages that have been exported previously.

  3. For a new package, select the package, the group, the installation feature set and content options and then click Next.

    The management server includes preconfigured packages.

    See About the client installation settings.

    See Configuring client installation package features.

  4. Click Web Link and Email, and then click Next.

  5. In the Email Recipients and Message panel, specify the email recipients and the subject, and then click Next.

    You can either specify who receives the URL by email, or copy the URL and post it to a convenient online location. To specify multiple email recipients, type a comma after each email address.

  6. If you want to deliver the link in email, accept the default email subject and body or edit the text, and then click Next.

  7. Click Finish.

  8. You or the computer users must restart the client computers.

    See Restarting client computers.

  9. Confirm that the computer users received the email message and installed the client software.

    See Viewing client inventory.

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